Customer Experience Team Lead Salary in the United States

How much does a Customer Experience Team Lead make in the United States?

As of July 01, 2026, the average salary for a Customer Experience Team Lead in the United States is $76,896 per year, which breaks down to an hourly rate of $37.

However, a Customer Experience Team Lead's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $93,335
  • Majority Range (25th-75th percentile): $67,654 to $85,501
  • Entry-Level (10th percentile): $59,239
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View as table View as graph 25% $67,654 10% $59,239 90% $93,335 75% $85,501 $76,896 50%(Median) Didn’t find job title? Click

Customer Experience Team Lead Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $85,501 $7,125 $1,644 $41
Average $76,896 $6,408 $1,479 $37
25th Percentile $67,654 $5,638 $1,301 $33
Check out Customer Experience Team Lead Job Openings in the United States
Team Lead Customer Care

CareSource - Dayton, OH

Customer Experience Lead

Victoria's Secret - Dayton, OH

Customer Experience Lead

Victoria's Secret - North Olmsted, OH

Customer Experience Lead

Victoria's Secret - Columbus, OH

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Key Factors That Influence Customer Experience Team Lead Salaries

A Customer Experience Team Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Experience Team Lead Salaries?

Experience is a primary driver of a Customer Experience Team Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $84,922
  • Early Career (1-2 years): $107,283
  • Mid-Level (2-4 years): $76,263
  • Senior-Level (5-8 years): $89,860
  • Expert (over 8 years): $111,150
Levels Salary
Technical... Level Customer Experience Team Lead$84,922
Technical... Level Customer Experience Team Lead$107,283
Customer ... Level Customer Experience Team Lead$76,263
Technical... Level Customer Experience Team Lead$89,860
Technical... Level Customer Experience Team Lead$111,150
$84,922 0 yr
$107,283 < 2 yrs
$76,263 2-4 yrs
$89,860 5-8 yrs
$111,150 > 8 yrs
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What Am I Worth?

How Do Customer Experience Team Lead Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Team Leads. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $85,139.
  • California: $84,816.
  • Massachusetts: $83,686.

Top Paying Cities for Customer Experience Team Leads

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $96,989
  • San Francisco: $95,927
  • Oakland: $93,905

What Skills Can Increase a Customer Experience Team Lead's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 10.23% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Facility Maintenance (Mentioned in 1.65% Job Postings): Facility maintenance encompasses all maintenance activities that are taken in and outside of commercial buildings to keep the area safe, presentable, and most importantly, functional.
  • Quality Assurance (Mentioned in 1.21% Job Postings): Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
See More Skills
Skills Demand Percentage
Leadership 10.23%
Facility Maintenance 1.65%
Quality Assurance 1.21%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Experience Team Lead's salary.
  • Facility Maintenance: Can increase your salary by up to 38%.
  • Effective Communication: Can increase your salary by up to 25%.
  • Accountability: Can increase your salary by up to 21%.
Skill Salary Salary % Increase
Facility Maintenance
$106,116
38%
Effective Communication
$96,120
25%
Accountability
$93,044
21%
Time Management
$91,506
19%
Customer Satisfaction
$91,506
19%
Communication Skills
$89,199
16%
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Customer Experience Team Lead Salary by Industry: Top Paying Sectors

For Customer Experience Team Lead roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Biotechnology sectors offer the strongest compensation, at 35% above the average. In contrast, Customer Experience Team Lead positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Experience Team Lead as a support function rather than a direct revenue driver.

The top paying industries for a Customer Experience Team Lead

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$103,809$50.035%
Biotechnology$99,965$48.030%
Financial Services$96,120$46.025%
Aerospace & Defense$92,275$44.020%
Internet$92,275$44.020%

Customer Experience Team Lead Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Experience Team Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

Salary Trends for Customer Experience Team Lead

Salaries for a Customer Experience Team Lead can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $67,327 in 2023 to around $66,296 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Experience Team Lead salary trends, .

Average Annual Salary of Customer Experience Team Lead Over Time

2022
$???
2023
$67,327
2024
$67,298
2025
$66,296
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $67,327
2024 $67,298
2025 $66,296
2026
View More
2027
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Most common benefits for Customer Experience Team Lead

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Experience Team Lead

Here are companies hiring for Customer Experience Team Lead and their salaries, click below for more details.

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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