Technical Solutions Sales Support Engineering Senior Manager Salary in Pittsfield, Massachusetts

The Technical Solutions Sales Support Engineering Senior Manager oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Being a Technical Solutions Sales Support Engineering Senior Manager leads the planning and design of product configuration, custom solutions, enhancements, or upgrades and directs the delivery of problem resolution, repairs, or workarounds. Ensures the review of customer technical specifications is accurate and provides solid recommendations of specific products or services. In addition, Technical Solutions Sales Support Engineering Senior Manager may deliver technical product training or information sessions to customers and internal audiences. Requires a bachelor's degree. Typically reports to a director. The Technical Solutions Sales Support Engineering Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Technical Solutions Sales Support Engineering Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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