Telesales Senior Manager Salary in the United States

The Telesales Senior Manager coordinates closely with marketing and field sales to gather insights and understand customers' unique needs, market conditions, and competitors. Oversees the activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Being a Telesales Senior Manager provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops sales strategies and supporting activities, including renewals, special offers, and discounts. In addition, Telesales Senior Manager trains and coaches staff in selling and relationship-building skills needed to grow and maintain sales pipelines. Requires a bachelor's degree. Typically reports to a director. The Telesales Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Telesales Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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