British Columbia Contact Center Quality Analyst Salaries

    • How much does a Contact Center Quality Analyst make in British Columbia? British Columbia Contact Center Quality Analyst salaries vary greatly from town to town. See below for Contact Center Quality Analyst salaries, bonus and benefits information for 2 cities in the British Columbia area.

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Contact Center Quality Analyst's Annual Base Salary
Job Title Salary Location Date Updated
Contact Center Quality Analyst C$63,274 Vancouver, BC March 25, 2025
Contact Center Quality Analyst C$61,804 Victoria, BC March 25, 2025
Job Openings for Contact Center Quality Analyst in British Columbia
    • Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Typically requires a bachelor's degree. Typically reports to a manager. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience.

      Alternate Job Titles: Call Center Agent Quality Monitoring Analyst,Contact Center Planning and Monitoring Analyst
      Categories: Customer Services , Consulting Services , Entry Level , Sales