Contact Center Team Leader (Includes Selling) Salary in the United States

How much does a Contact Center Team Leader (Includes Selling) make in the United States? The average Contact Center Team Leader (Includes Selling) salary in the United States is $55,317 as of June 27, 2019, but the range typically falls between $51,173 and $60,249. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Salary estimation for Contact Center Team Leader (Includes Selling) at companies like : NETFLIX INC, SCHOLASTIC CORP, SHUTTERFLY INC

Jobs with a similar salary range to Contact Center Team Leader (Includes Selling) : Assistant Team Leader

Job Description

Contact Center Team Leader (Includes Selling) supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Monitors and evaluates interactions and workflow to ensure that performance standards and sales target are met. Being a Contact Center Team Leader (Includes Selling) may require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. (Copyright 2019 Salary.com)

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Average Base Salary

Core compensation

 
 
 
51173
60249
55317

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
67842
84234
76576
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Team Leader (Includes Selling) in the United States. The base salary for Contact Center Team Leader (Includes Selling) ranges from $51,173 to $60,249 with the average base salary of $55,317. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,842 to $84,234 with the average total cash compensation of $76,576.
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51173
60249

 

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 26.0%
City, State Washington, DC Compared to national average
+ 11.2%
City, State Miami, FL Compared to national average
-2.5%
City, State Chicago, IL Compared to national average
+ 6.5%
City, State Boston, MA Compared to national average
+ 13.8%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-0.7%
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