How much does a Contact Center Team Leader (Includes Selling) make in the United States? The average Contact Center Team Leader (Includes Selling) salary in the United States is $56,492 as of May 28, 2020, but the range typically falls between $52,258 and $61,523. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $52,258 10% $48,403 90% $66,103 75% $61,523 $56,492 50%(Median)
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Job Description for Contact Center Team Leader (Includes Selling)

Contact Center Team Leader (Includes Selling) supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Monitors and evaluates interactions and workflow to ensure that performance standards and sales target are met. Being a Contact Center Team Leader (Includes Selling) may require a bachelor's degree. Typically reports to a head of a unit/department. The Contact Center Team Leader (Includes Selling) supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Contact Center Team Leader (Includes Selling) typically requires 3 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

Core compensation

 
 
 
52258
61523
56492

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
69289
86034
78218
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Team Leader (Includes Selling) in the United States. The base salary for Contact Center Team Leader (Includes Selling) ranges from $52,258 to $61,523 with the average base salary of $56,492. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $69,289 to $86,034 with the average total cash compensation of $78,218.
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52258
61523

 

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Skills associated with Contact Center Team Leader (Includes Selling): Outbound Sales Calls, Prospecting, Order Processing, Inbound Sales Calls ...More

Salary estimation for Contact Center Team Leader (Includes Selling) at companies like : NETFLIX INC, SCHOLASTIC CORP, SHUTTERFLY INC

Jobs with a similar salary range to Contact Center Team Leader (Includes Selling) : Assistant Team Leader