Contact Center Scheduling Supervisor Salary in the United States

How much does a Contact Center Scheduling Supervisor make in the United States? The average Contact Center Scheduling Supervisor salary in the United States is $64,926 as of September 26, 2019, but the range typically falls between $56,470 and $72,772. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Skills Associated with Contact Center Scheduling Supervisor: Service Level Agreements (SLA), Customer Service Metrics, Real time Contact Traffic Control, Manage Staff Scheduling ...More

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Salary estimation for Contact Center Scheduling Supervisor at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2019 Salary.com)

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Average Base Salary

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56470
72772
64926

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
58986
79831
68888
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduling Supervisor in the United States. The base salary for Contact Center Scheduling Supervisor ranges from $56,470 to $72,772 with the average base salary of $64,926. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,986 to $79,831 with the average total cash compensation of $68,888.
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Patricia B. Prichep , Senior Vice President of Operations and Secretary
CEL-SCI CORP
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2018
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Contact Center Scheduling Supervisor Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%