As of March 01, 2025, the average annual salary for a Contact Center Scheduling Supervisor in the United States is $78,726. Salary.com reports that pay typically ranges from $70,743 to $89,991, with most professionals earning between $63,475 and $100,247.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $89,991 | $7,499 | $1,731 | $43 |
| Average | $78,726 | $6,561 | $1,514 | $38 |
| 25th Percentile | $70,743 | $5,895 | $1,360 | $34 |
An entry-level Contact Center Scheduling Supervisor with less than 1 year of experience earns about $76,700. With 1-2 years of experience, the average salary increases to $77,296. For 2-4 years of experience, the pay typically rises to $77,892. Senior-level professionals with 5-8 years of experience earn around $81,584, and those with over 8 years of experience can expect an average of $82,929.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Scheduling Supervisor | $76,700 |
| Intermediate Level Contact Center Scheduling Supervisor | $77,296 |
| Senior Level Contact Center Scheduling Supervisor | $77,892 |
| Specialist Level Contact Center Scheduling Supervisor | $81,584 |
| Expert Level Contact Center Scheduling Supervisor | $82,929 |
| Entry Level | 3% |
| Mid Level | 2% |
| Senior Level | 1% |
| Top Level | 4% |
| Experienced | 5% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Contact Center Scheduling Supervisor compensation over the past six years. For example, the median salary increased from $66,396 in 2023 to approximately $65,624 in 2024. (For a detailed analysis of Contact Center Scheduling Supervisor salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Contact Center Scheduling Supervisor information for you to search for. Click on search button below to see Contact Center Scheduling Supervisor job openings or enter a new job title here.
Here are companies hiring for Contact Center Scheduling Supervisor and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $78,726 | 70.3% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $6,023 | 5.4% | ||
| 401K/403B | $3,306 | 3.0% | ||
| Disability | $1,575 | 1.4% | ||
| Healthcare | $8,352 | 7.5% | ||
| Pension | $4,251 | 3.8% | ||
| Time Off | $9,689 | 8.7% | ||
| Total Compensation | $111,922 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 22.2% |
| High School | 11.1% |
| Associates | 22.2% |
| Bachelors | 33.3% |
| Masters | 11.1% |
What Am I Worth?
The average annual salary of Contact Center Scheduling Supervisor is $78,726. In case you are finding an easy salary calculator, the average hourly pay of Contact Center Scheduling Supervisor is $38; the average weekly pay of Contact Center Scheduling Supervisor is $1,514; the average monthly pay of Contact Center Scheduling Supervisor is $6,561.
A Contact Center Scheduling Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Scheduling Supervisor earns the most in San Jose, CA, where the annual salary of a Contact Center Scheduling Supervisor is $98,801.
The highest pay for Contact Center Scheduling Supervisor is $100,247.
The lowest pay for Contact Center Scheduling Supervisor is $63,475.
Leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Accountability: Setting and holding oneself and others to stated expectations by associating tasks with our business's mission, values, and goals.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
