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Contact Center Scheduling Supervisor Salary in the United States

How much does a Contact Center Scheduling Supervisor make?

As of November 01, 2025, the average salary for a Contact Center Scheduling Supervisor in the United States is $78,732 per year, which breaks down to an hourly rate of $38.

However, a Contact Center Scheduling Supervisor's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $89,163
  • Majority Range (25th-75th percentile): $71,937 to $84,192
  • Entry-Level (10th percentile): $65,751
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View as table View as graph 25% $71,937 10% $65,751 90% $89,163 75% $84,192 $78,732 50%(Median) Didn’t find job title? Click

Contact Center Scheduling Supervisor Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $84,192 $7,016 $1,619 $40
Average $78,732 $6,561 $1,514 $38
25th Percentile $71,937 $5,995 $1,383 $35
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Key Factors That Influence Contact Center Scheduling Supervisor Salaries

A Contact Center Scheduling Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Scheduling Supervisor Salaries?

Experience is a primary driver of a Contact Center Scheduling Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $77,041
  • Early Career (1-2 years): $77,535
  • Mid-Level (2-4 years): $78,028
  • Senior-Level (5-8 years): $80,176
  • Expert (over 8 years): $80,861
Levels Salary
Entry Level Contact Center Scheduling Supervisor $77,041
Intermediate Level Contact Center Scheduling Supervisor $77,535
Senior Level Contact Center Scheduling Supervisor $78,028
Specialist Level Contact Center Scheduling Supervisor $80,176
Expert Level Contact Center Scheduling Supervisor $80,861
$77,041 0 yr
$77,535 < 2 yrs
$78,028 2-4 yrs
$80,176 5-8 yrs
$80,861 > 8 yrs
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What Am I Worth?

How Education impacts a Contact Center Scheduling Supervisor's Salary?

Your level of education can impact your salary potential. While many Contact Center Scheduling Supervisors enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Contact Center Scheduling Supervisor with a High School Diploma or Technical Certificate is between $70,956 and $77,233.

Contact Center Scheduling Supervisor Salaries by Degree Level

Typical Education for Contact Center Scheduling Supervisor
Degree Level % of user with this level of education
No Diploma 22.2%
High School 11.1%
Associates 22.2%
Bachelors 33.3%
Masters 11.1%
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Contact Center Scheduling Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Scheduling Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on November 01, 2025

Salary Trends for Contact Center Scheduling Supervisors

Salaries for a Contact Center Scheduling Supervisor can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $66,396 in 2023 to around $64,630 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Contact Center Scheduling Supervisor salary trends, .

Average Annual Salary of Contact Center Scheduling Supervisor Over Time

2022
$???
2023
$66,396
2024
$65,624
2025
$64,630
2026
$???
Year Average Annual Salary
2022
View More
2023 $66,396
2024 $65,624
2025 $64,630
2026
View More

Contact Center Scheduling Supervisor bonus and incentive rates

Based on HR-reported data: a national average with a geographic differential
Base Salary 65.3%
Bonuses 5.5%
Social Security 5.4%
401k/403b 3.0%
Disability 1.4%
Healthcare 6.9%
Pension 3.8%
Time Off 8.7%
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Core Compensation
Median % of Total
Base Salary $78,732 65.3%
Bonus $6,588 5.5%
Value of Benefits
Median % of Total
Social Security $6,527 5.4%
401K/403B $3,583 3.0%
Disability $1,706 1.4%
Healthcare $8,352 6.9%
Pension $4,607 3.8%
Time Off $10,501 8.7%
Total Compensation $120,598 100%
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Most common benefits for Contact Center Scheduling Supervisor

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Contact Center Scheduling Supervisor

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Ready to take the next step in your career? Browse thousands of current Contact Center Scheduling Supervisor job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Contact Center Scheduling Supervisor

1. Where can a Contact Center Scheduling Supervisor earn the most?

A Contact Center Scheduling Supervisor's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Scheduling Supervisor earns the most in San Jose, CA, where the annual salary of a Contact Center Scheduling Supervisor is $99,305.

2. What is the highest pay for Contact Center Scheduling Supervisor?

The highest pay for Contact Center Scheduling Supervisor is $89,163.

3. What is the lowest pay for Contact Center Scheduling Supervisor?

The lowest pay for Contact Center Scheduling Supervisor is $65,751.

4. What are the responsibilities of Contact Center Scheduling Supervisor?

Leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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