Chat Support Representative I Salaries in Canada
Alternate Job Titles: Customer Service Specialist - E-commerce
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How much does a Chat Support Representative I in Canada make? The median annual Chat Support Representative I salary in Canada is C$48,996, as of April 01, 2026, with a range usually between C$44,763-C$56,720 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Chat Support Representative I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Chat Support Representative I in Canada.
This chart describes the expected percentage of people who perform the job of Chat Support Representative I that make less than that annual salary. For example the median expected annual pay for a typical Chat Support Representative I in Canada is C$48,996, so 50% of the people who perform the job of Chat Support Representative I in Canada are expected to make less than C$48,996.
Source: HR Reported data as of April 01, 2026
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This chart describes the expected percentage of people who perform the job of Chat Support Representative I in , that make less than that salary. For example 50% of the people who perform the job of Chat Support Representative I in are expected to make less than the median.
Source: HR Reported data as of April 01, 2026
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Responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View full job description
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