British Columbia Top Contact Center Executive Salaries

    • How much does a Top Contact Center Executive make in British Columbia? British Columbia Top Contact Center Executive salaries vary greatly from town to town. See below for Top Contact Center Executive salaries, bonus and benefits information for 2 cities in the British Columbia area.

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Top Contact Center Executive's Annual Base Salary
Job Title Salary Location Date Updated
Top Contact Center Executive C$204,281 Vancouver, BC March 27, 2024
Top Contact Center Executive C$199,536 Victoria, BC March 27, 2024
Job Openings for Top Contact Center Executive in British Columbia
    • Plans and directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Typically requires an advanced degree. Typically reports to top management. Manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function.

      Alternate Job Titles: VP, Call Center,Vice President of Call Center,Chief Call Center Officer,Top Call Center Executive,Chief Call Center Executive
      Categories: Sales , Executive and Management , Marketing