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How much does a Client Care Specialist II make in the United States? The average Client Care Specialist II salary in the United States is $63,400 as of February 26, 2024, but the range typically falls between $55,700 and $72,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Client Care Specialist II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Client Care Specialist II Salary $48,690 US February 26, 2024
25th Percentile Client Care Specialist II Salary $55,700 US February 26, 2024
50th Percentile Client Care Specialist II Salary $63,400 US February 26, 2024
75th Percentile Client Care Specialist II Salary $72,400 US February 26, 2024
90th Percentile Client Care Specialist II Salary $80,594 US February 26, 2024
25% $55,700 10% $48,690 90% $80,594 75% $72,400 $63,400 50%(Median) Didn’t find job title? Click
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Job Description

The Client Care Specialist II resolves problems and communicates solutions or requested information to the customer. Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Being a Client Care Specialist II develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. In addition, Client Care Specialist II uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Client Care Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Client Care Specialist II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Average Base Salary

Core compensation

 
 
 
55700
72400
63400

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
57400
75800
65900
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Care Specialist II in the United States. The base salary for Client Care Specialist II ranges from $55,700 to $72,400 with the average base salary of $63,400. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $57,400 to $75,800 with the average total cash compensation of $65,900.
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55700
72400

 

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