As of January 01, 2025, the average annual salary for a Courier/Messenger in Knoxville, TN is $33,875. Salary.com reports that pay typically ranges from $30,278 to $38,571, with most professionals earning between $27,004 and $42,846.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $42,062 | $3,505 | $809 | $20 |
| Average | $36,941 | $3,078 | $710 | $18 |
| 25th Percentile | $33,019 | $2,752 | $635 | $16 |
An entry-level Courier/Messenger with under 1 year experience makes about $32,716. With less than 2 years of experience, a mid-level Courier/Messenger makes around $33,969. After 2-4 years, the Courier/Messenger pay rises to about $36,821. Those senior Courier/Messenger with 5-8 years of experience earn roughly $37,238, and those Courier/Messenger having 8 years or more experience are expected to earn about $37,447 on average.
| Levels | Salary |
|---|---|
| Entry Level Courier/Messenger | $32,716 |
| Intermediate Level Courier/Messenger | $33,969 |
| Senior Level Courier/Messenger | $36,821 |
| Specialist Level Courier/Messenger | $37,238 |
| Expert Level Courier/Messenger | $37,447 |
| Entry Level | 11% |
| Mid Level | 8% |
| Senior Level | 0% |
| Top Level | 1% |
| Experienced | 1% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Service Delivery: Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
McKesson: McKesson is one of the largest providers of medicines, pharmaceutical supplies and health information technology. The company delivers a third of all pharmaceuticals used in North America and employs over 78,000 employees.
| Skill | Salary | Demand |
|---|---|---|
|
Coordination
|
$37,940 |
12%
|
|
Print Production
|
$37,263 |
10%
|
|
Innovation
|
$36,585 |
8%
|
|
Accountability
|
$36,585 |
8%
|
|
Service Delivery
|
$36,246 |
7%
|
|
Problem Solving
|
$36,246 |
7%
|
