How much does a Customer Retention Representative III make in the United States? The average Customer Retention Representative III salary in the United States is $42,765 as of May 28, 2020, but the range typically falls between $37,030 and $48,630. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $37,030 10% $31,808 90% $53,969 75% $48,630 $42,765 50%(Median)
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Job Description for Customer Retention Representative III

Customer Retention Representative III processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative III offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative III typically reports to a supervisor or manager. To be a Customer Retention Representative III typically requires 3-5 years of related experience. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Customer Retention Representative III
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Robert Barton, Chief Operating Officer
CafePress Inc. operates as retailer of personalized products in the United States and internationally. The company offers gifts and accessories, including T-shirts and apparel; mugs and drinkware; and home goods, such as custom shower curtains and bed coverings. It conducts its business on its primary United States bas... More
Fiscal Year Ended in 2017
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

Core compensation

 
 
 
37030
48630
42765

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
40735
57284
48114
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Retention Representative III in the United States. The base salary for Customer Retention Representative III ranges from $37,030 to $48,630 with the average base salary of $42,765. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $40,735 to $57,284 with the average total cash compensation of $48,114.
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37030
48630

 

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Skills associated with Customer Retention Representative III: Client Administration, Customer Complaint Escalation, Customer Relations, Customer Retention ...More

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Salary estimation for Customer Retention Representative III at companies like : CAFEPRESS INC, LIQUIDITY SERVICES INC, OVERSTOCK.COM, INC