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Customer Service Trainer II Salaries in Kitchener, ON

• What is the average Customer Service Trainer II salary for Kitchener, ON?
  How much does a Customer Service Trainer II in Kitchener, ON make? The median annual Customer Service Trainer II salary in Kitchener, ON is C$78,489, as of July 27, 2026, with a range usually between C$69,514-C$88,112 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Trainer II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Trainer II in Kitchener, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Customer Service Trainer II in Kitchener, ON that make less than that salary. For example 50% of the people who perform the job of Customer Service Trainer II in Kitchener, ON are expected to make less than the median.
  Source: HR Reported data as of July 27, 2026

• Job Description for Customer Service Trainer II
  Delivers training programs for customer service representatives, team leaders, and supervisors. Provides updates and details on new products, features, and service offerings. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. Instructs staff on service level standards, system tools, and policies and procedures. Provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience. View full job description

• Similar Job titles to Customer Service Trainer II
  • Client Service Specialist II
  • Customer Service Director
  • Customer Service Manager
  • Customer Service Representative I
  • Customer Service Representative II
  • Customer Service Representative III
  • Customer Service Representative IV
  • Customer Service Supervisor

• Level of Education
  • Customer Service Trainer II Salaries with a Bachelor's Degree
  • Customer Service Trainer II Salaries with a Master's Degree or MBA
  • Customer Service Trainer II Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Customer Service Trainer II in Canada
  • Fredericton, NB Customer Service Trainer II
  • Moncton, NB Customer Service Trainer II
  • Halifax, NS Customer Service Trainer II
  • Oshawa, ON Customer Service Trainer II
  • Ottawa, ON Customer Service Trainer II
  • Charlottetown, PE Customer Service Trainer II
  • Montreal, QC Customer Service Trainer II
  • Quebec, QC Customer Service Trainer II
  • Sherbrooke, QC Customer Service Trainer II

• Most Popular Jobs Titles for Kitchener, ON
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• Categories that include Customer Service Trainer II
  • Training
  • Customer Services
  • Human Resources

• Customer Service Trainer II Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Training Jobs by Salary Range
  • <$30K
  • $30K–$50K
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  • $80K–$100K
  • >$100K