How much does a Help Desk Support Specialist IV make in Somerset, NJ? The average Help Desk Support Specialist IV salary in Somerset, NJ is $83,386 as of March 26, 2024, but the range typically falls between $75,287 and $93,081. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Help Desk Support Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Support Specialist IV Salary $67,914 Somerset,NJ March 26, 2024
25th Percentile Help Desk Support Specialist IV Salary $75,287 Somerset,NJ March 26, 2024
50th Percentile Help Desk Support Specialist IV Salary $83,386 Somerset,NJ March 26, 2024
75th Percentile Help Desk Support Specialist IV Salary $93,081 Somerset,NJ March 26, 2024
90th Percentile Help Desk Support Specialist IV Salary $101,908 Somerset,NJ March 26, 2024
25% $75,287 10% $67,914 90% $101,908 75% $93,081 $83,386 50%(Median) Didn’t find job title? Click
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Job Description for Help Desk Support Specialist IV

Help Desk Support Specialist IV responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Being a Help Desk Support Specialist IV uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Additionally, Help Desk Support Specialist IV advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. The Help Desk Support Specialist IV independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Help Desk Support Specialist IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Help Desk Support Specialist IV in Somerset, NJ
  • Position. DSCSA customer service role/tech help support desk. Location. Warren, NJ. Logistics. Flexible Working. Employment Type. 12 Month Contract. Respon...
    - 2 Days Ago
  • Level 1 Help Desk Admin - End User Support. Job Location: Hamilton, New Jersey. Full time position. Experience- 5+ years. Salary: 45-55k. Job Description. ...
    - 1 Day Ago
  • Job Description. Job Description. IT Support and Help Desk. Company Description. JGS Insurance, located at Bell Works in Holmdel, NJ, is looking for a moti...
    - 3 Days Ago
  • Job Description. Job Description. Summary. Our client is a leading IT Solutions Company located in. Roseland, NJ. and they are in need of a. Level II IT He...
    - 5 Days Ago
  • Help Desk Support Technician with iManage. Level 1 & 2 Support. Gibbsboro, NJ. Temp to perm. 25 hr ray rate. The Help Desk Technician is responsible for su...
    - 3 Days Ago

Career Path for Help Desk Support Specialist IV

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Help Desk Support Specialist IV, the upper level is Help Desk Supervisor and then progresses to Help Desk Senior Supervisor.

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Help Desk Support Specialist IV salary varies from city to city. Compared with national average salary of Help Desk Support Specialist IV, the highest Help Desk Support Specialist IV salary is in San Francisco, CA, where the Help Desk Support Specialist IV salary is 25.0% above. The lowest Help Desk Support Specialist IV salary is in Miami, FL, where the Help Desk Support Specialist IV salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Average Base Salary

Core compensation

 
 
 
75287
93081
83386

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
76924
96668
85526
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Support Specialist IV in Somerset, NJ. The base salary for Help Desk Support Specialist IV ranges from $75,287 to $93,081 with the average base salary of $83,386. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $76,924 to $96,668 with the average total cash compensation of $85,526.
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75287
93081

 

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About Somerset, New Jersey    Somerset is an unincorporated community and census-designated place (CDP) located within Franklin Township, in Somerset County, New Jersey, United Sta....More

Somerset, New Jersey  area prices were up 1.5% from a year ago    View the Cost of Living in Somerset, New Jersey

Help Desk Support Specialist IV Salary in popular cities: NewarkJersey CityPaterson

Skills associated with Help Desk Support Specialist IV: User Administration, Issue Resolution, Ticketing/Tracking, IT Help Desk Software ...More

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