How much does an Insurance Claim Service Manager I make in San Jose, CA? The average Insurance Claim Service Manager I salary in San Jose, CA is $124,100 as of March 26, 2024, but the range typically falls between $115,827 and $131,546. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Insurance Claim Service Manager I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Insurance Claim Service Manager I Salary $108,295 San Jose,CA March 26, 2024
25th Percentile Insurance Claim Service Manager I Salary $115,827 San Jose,CA March 26, 2024
50th Percentile Insurance Claim Service Manager I Salary $124,100 San Jose,CA March 26, 2024
75th Percentile Insurance Claim Service Manager I Salary $131,546 San Jose,CA March 26, 2024
90th Percentile Insurance Claim Service Manager I Salary $138,326 San Jose,CA March 26, 2024
25% $115,827 10% $108,295 90% $138,326 75% $131,546 $124,100 50%(Median) Didn’t find job title? Click
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What skills does an Insurance Claim Service Manager I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Knowledge of Claims: Knowledge Claims are the topics, the scholarly conversations, that research communities debate via publications and dialectic, created to carry out tasks and projects in the firm and be evaluated on their usefulness, not on their universal truth.

3.

Casualty Insurance: Casualty insurance is a broad category of insurance coverage for individuals, employers, and businesses against loss of property, damage, or other liabilities. Casualty insurance includes vehicle insurance, liability insurance, and theft insurance.

Customer Service 11.65%
Knowledge of Claims 3.88%
Casualty Insurance 3.88%
Others 80.59%

Job Description for Insurance Claim Service Manager I

Insurance Claim Service Manager I manages day-to-day service activities for one claim-related function in a contact center setting. Develops and implements claim servicing policies and procedures, and ensures that team members meet or exceed performance standards for quality and volume. Being an Insurance Claim Service Manager I identifies opportunities for system and workflow improvements and recommends changes in operational processes. Ensures compliance with State Insurance Department regulations. Additionally, Insurance Claim Service Manager I may be responsible for reviewing and processing highly complex or high-value claims. May require a bachelor's degree in a related area. Typically reports to a manager or a head of department. The Insurance Claim Service Manager I supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Insurance Claim Service Manager I typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Insurance Claim Service Manager I in San Jose, CA

Career Path for Insurance Claim Service Manager I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Insurance Claim Service Manager I, the first career path typically progresses to Insurance Claim Service Manager II.

Those that have already made the climb...
Ebrahim Busheri, Director of Investments
Manning & Napier, Inc. is publicly owned investment manager. It provides its services to net worth individuals and institutions, including 401(k) plans, pension plans, taft-hartley plans, endowments and foundations. The firm manages separate client-focused equity and fixed income portfolios. It invests in the public eq... More
Fiscal Year Ended in 2021
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Insurance Claim Service Manager I salary varies from city to city. Compared with national average salary of Insurance Claim Service Manager I, the highest Insurance Claim Service Manager I salary is in San Francisco, CA, where the Insurance Claim Service Manager I salary is 25.0% above. The lowest Insurance Claim Service Manager I salary is in Miami, FL, where the Insurance Claim Service Manager I salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for an Insurance Claim Service Manager I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
115827
131546
124100

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
127268
152233
140238
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Insurance Claim Service Manager I in San Jose, CA. The base salary for Insurance Claim Service Manager I ranges from $115,827 to $131,546 with the average base salary of $124,100. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $127,268 to $152,233 with the average total cash compensation of $140,238.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

115827
131546

 

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How much should you be paid?

About San Jose, California    San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, th....More

San Jose, California  area prices were up 2.9% from a year ago    View the Cost of Living in San Jose, California

Insurance Claim Service Manager I Salary in popular cities: Los AngelesSan DiegoSan Francisco

Skills associated with Insurance Claim Service Manager I: Service Performance, Insurance Products Servicing, Insurance Claims Management Software, Claim Process Improvement ...More

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