How much does an Insurance Claim Service Manager II make in North Dakota? The average Insurance Claim Service Manager II salary in North Dakota is $114,379 as of April 24, 2024, but the range typically falls between $107,427 and $125,660. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Insurance Claim Service Manager II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Insurance Claim Service Manager II Salary $101,098 ND April 24, 2024
25th Percentile Insurance Claim Service Manager II Salary $107,427 ND April 24, 2024
50th Percentile Insurance Claim Service Manager II Salary $114,379 ND April 24, 2024
75th Percentile Insurance Claim Service Manager II Salary $125,660 ND April 24, 2024
90th Percentile Insurance Claim Service Manager II Salary $135,930 ND April 24, 2024
25% $107,427 10% $101,098 90% $135,930 75% $125,660 $114,379 50%(Median) Didn’t find job title? Click
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What skills does an Insurance Claim Service Manager II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Knowledge of Claims: Knowledge Claims are the topics, the scholarly conversations, that research communities debate via publications and dialectic, created to carry out tasks and projects in the firm and be evaluated on their usefulness, not on their universal truth.

3.

Casualty Insurance: Casualty insurance is a broad category of insurance coverage for individuals, employers, and businesses against loss of property, damage, or other liabilities. Casualty insurance includes vehicle insurance, liability insurance, and theft insurance.

Customer Service 11.65%
Knowledge of Claims 3.88%
Casualty Insurance 3.88%
Others 80.59%

Job Description for Insurance Claim Service Manager II

Insurance Claim Service Manager II manages one or more claim-related functions in a contact center setting. Develops and implements claim servicing policies and procedures, and ensures that team members and subordinate supervisors meet or exceed performance standards for quality and volume. Being an Insurance Claim Service Manager II identifies opportunities for system and workflow improvements and oversees changes in operational processes. Ensures compliance with State Insurance Department regulations. Additionally, Insurance Claim Service Manager II requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Insurance Claim Service Manager II manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Insurance Claim Service Manager II typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Insurance Claim Service Manager II in North Dakota
  • Build your best future with the Johnson Controls team. . As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the pe...
    - 1 Day Ago
  • Job Description. Job Description. At Bank Forward, our greatest asset is our employees. The commitment to our employees is shown by investing in them throu...
    - 4 Days Ago
  • Job Description. Job Description. At Bank Forward, our greatest asset is our employees. The commitment to our employees is shown by investing in them throu...
    - 5 Days Ago
  • Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the perf...
    - 2 Days Ago
  • Job Summary. Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individua...
    - 4 Days Ago

Select a city to view specific salary and bonus information for Insurance Claim Service Manager II

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Location Avg. Salary Date Updated
Location Mandan, ND Avg. Salary $114,841 Date Updated April 24, 2024
Location West Fargo, ND Avg. Salary $110,913 Date Updated April 24, 2024
Location Abercrombie, ND Avg. Salary $109,180 Date Updated April 24, 2024
Location Absaraka, ND Avg. Salary $109,180 Date Updated April 24, 2024
Location Adams, ND Avg. Salary $106,869 Date Updated April 24, 2024
Location Agate, ND Avg. Salary $109,988 Date Updated April 24, 2024
Location Alamo, ND Avg. Salary $113,108 Date Updated April 24, 2024
Location Alexander, ND Avg. Salary $113,108 Date Updated April 24, 2024
Location Almont, ND Avg. Salary $113,108 Date Updated April 24, 2024
Location Alsen, ND Avg. Salary $106,869 Date Updated April 24, 2024
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Insurance Claim Service Manager II Salary in North Dakota
Insurance Claim Service Manager II Salary Graph, Regional Distribution and Summary