Hourly Wage for Patient Relations Representative Salary in the United States
How much does a Patient Relations Representative make hourly?
As of July 01, 2026, the average hourly rate for a Patient Relations Representative in the United States is
$25, which translates to an annual salary of about $52,245.
However, the hourly wage can vary significantly based on several factors.
Here’s a detailed look at the typical pay range per hour:
Top Earners (90th percentile): $30 per hour
Majority Range (25th-75th percentile): $23 to $28 per hour
Key Factors That Influence Patient Relations Representative Salaries
A Patient Relations Representative's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
How Experience Level Affects Patient Relations Representative Salaries?
Experience is a primary driver of a Patient Relations Representative's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
How Do Patient Relations Representative Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Patient Relations Representatives.
For example, consider the average annual salaries in these key locations:
District of Columbia: $57,846.
California: $57,626.
Massachusetts: $56,858.
District of Columbia$57,846
California$57,626
Massachusetts$56,858
Washington$56,649
New Jersey$56,628
Alaska$56,555
Connecticut$55,834
New York$55,542
Hawaii$54,606
Rhode Island$54,168
Maryland$53,870
Minnesota$53,462
Colorado$53,306
Illinois$53,253
Oregon$53,055
Delaware$52,909
New Hampshire$52,817
Virginia$52,611
Pennsylvania$52,010
Nevada$51,707
North Dakota$51,608
Michigan$51,451
Wisconsin$51,393
Vermont$51,278
Texas$50,960
Maine$50,939
Arizona$50,908
Ohio$50,871
Georgia$50,390
Indiana$50,150
Wyoming$50,103
Utah$50,030
Iowa$49,998
Kansas$49,748
Louisiana$49,675
North Carolina$49,648
Missouri$49,638
Florida$49,434
Montana$49,325
Nebraska$49,220
Kentucky$49,163
South Carolina$48,954
Tennessee$48,823
Idaho$48,771
New Mexico$48,389
Oklahoma$48,306
Alabama$47,997
South Dakota$47,480
Arkansas$47,198
West Virginia$47,047
Mississippi$46,592
Top Paying Cities for Patient Relations Representatives
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $65,897
San Francisco: $65,175
Oakland: $63,802
San Jose, CA$65,897
San Francisco, CA$65,175
Oakland, CA$63,802
New York, NY$60,154
Paramus, NJ$59,423
Queens Village, NY$59,420
Passaic, NJ$59,371
Bergenfield, NJ$59,366
Stamford, CT$59,251
Huntington, NY$59,230
Newark, NJ$58,844
Bridgeport, CT$58,733
Vallejo, CA$58,629
New Brunswick, NJ$58,608
Petaluma, CA$58,577
Middlesex, NJ$58,478
Somerset, NJ$58,441
Santa Cruz, CA$58,373
Boston, MA$58,055
Monterey, CA$57,871
Seattle, WA$57,752
Santa Rosa, CA$57,741
Los Angeles, CA$57,726
Juneau, AK$57,590
Washington, DC$57,532
Orange, CA$57,346
Santa Ana, CA$57,208
Long Beach, CA$57,156
Anaheim, CA$57,146
Anchorage, AK$57,119
Santa Maria, CA$56,963
Everett, WA$56,952
Danbury, CT$56,768
Bremerton, WA$56,696
Tacoma, WA$56,508
New Suffolk, NY$56,507
Sacramento, CA$56,493
Santa Barbara, CA$56,435
Trenton, NJ$56,378
San Diego, CA$56,378
Brockton, MA$56,320
Fairbanks, AK$56,192
Lompoc, CA$56,059
Lowell, MA$56,017
Ventura, CA$56,007
Nashua, NH$55,996
Stockton, CA$55,991
Modesto, CA$55,610
Poughkeepsie, NY$55,495
Olympia, WA$55,395
Kennewick, WA$55,395
New Haven, CT$55,374
Lawrence, MA$55,186
Hartford, CT$55,134
Riverside, CA$55,124
New Bedford, MA$55,071
Richland, WA$55,071
Bakersfield, CA$54,998
San Bernardino, CA$54,977
New Britain, CT$54,972
Atlantic City, NJ$54,972
New London, CT$54,951
Norwich, CT$54,936
Portsmouth, NH$54,925
Boulder, CO$54,814
Portland, OR$54,742
Worcester, MA$54,737
Minneapolis, MN$54,575
Philadelphia, PA$54,502
Honolulu, HI$54,330
Saint Paul, MN$54,304
Vineland, NJ$54,293
Providence, RI$54,141
Chicago, IL$53,990
Bellingham, WA$53,927
Springfield, MA$53,885
Baltimore, MD$53,870
Chico, CA$53,739
Pittsfield, MA$53,598
Manchester, NH$53,499
Spokane, WA$53,269
Denver, CO$53,264
Albany, NY$53,018
Troy, NY$52,997
Nassau, NY$52,941
Schenectady, NY$52,888
Wilmington, DE$52,846
Burlington, VT$52,773
Salem, OR$52,752
Portland, ME$52,590
Yakima, WA$52,538
Rochester, MN$52,376
Reno, NV$52,349
Fresno, CA$52,349
Milwaukee, WI$52,302
Detroit, MI$52,250
Ann Arbor, MI$52,241
Allentown, PA$52,235
Colorado Springs, CO$52,146
Syracuse, NY$52,120
Carson City, NV$52,120
Houston, TX$52,046
Eugene, OR$52,020
Gary, IN$51,958
Springfield, OR$51,916
Bismarck, ND$51,905
Galveston, TX$51,869
Medford, OR$51,790
Fort Collins, CO$51,770
Concord, NH$51,743
Austin, TX$51,728
Mesa, AZ$51,618
Reading, PA$51,613
Phoenix, AZ$51,608
Dallas, TX$51,592
Saint Cloud, MN$51,542
Madison, WI$51,472
Utica, NY$51,331
Rochester, NY$51,247
Des Moines, IA$51,242
Raleigh, NC$51,237
Atlanta, GA$51,158
Battle Creek, MI$51,143
Salt Lake City, UT$51,127
Lancaster, PA$51,049
Harrisburg, PA$50,975
Kansas City, MO$50,923
Champaign, IL$50,913
Kansas City, KS$50,913
Fort Worth, TX$50,908
Columbus, OH$50,899
Boca Raton, FL$50,887
Pittsburgh, PA$50,866
Richmond, VA$50,845
Indianapolis, IN$50,834
Cleveland, OH$50,829
Las Vegas, NV$50,766
Cincinnati, OH$50,766
Petersburg, VA$50,688
Huntsville, AL$50,610
Lansing, MI$50,575
Lebanon, PA$50,568
Pueblo, CO$50,563
Appleton, WI$50,547
Buffalo, NY$50,526
Dayton, OH$50,510
Racine, WI$50,500
Charlotte, NC$50,495
Saint Louis, MO$50,479
York, PA$50,448
Elkhart, IN$50,448
Gastonia, NC$50,438
Billings, MT$50,425
Beaumont, TX$50,411
Lorain, OH$50,401
Benton Harbor, MI$50,390
Toledo, OH$50,380
Binghamton, NY$50,354
Rock Hill, SC$50,349
Rockford, IL$50,322
Springfield, IL$50,301
Elyria, OH$50,296
Fargo, ND$50,296
Flagstaff, AZ$50,260
Fort Lauderdale, FL$50,228
Duluth, MN$50,197
Miami, FL$50,197
Cheyenne, WY$50,160
Grand Forks, ND$50,160
Bangor, ME$50,045
Cedar Rapids, IA$49,988
Durham, NC$49,966
Louisville, KY$49,962
Grand Rapids, MI$49,951
Hialeah, FL$49,946
Casper, WY$49,873
Scranton, PA$49,810
New Orleans, LA$49,795
Virginia Beach, VA$49,789
Akron, OH$49,763
Peoria, IL$49,695
Sarasota, FL$49,685
Nashville, TN$49,648
Omaha, NE$49,648
Green Bay, WI$49,648
Baton Rouge, LA$49,622
Charleston, SC$49,612
Jamestown, NY$49,586
Davenport, IA$49,586
Tucson, AZ$49,560
Saint Petersburg, FL$49,528
Tampa, FL$49,518
Evansville, IN$49,486
Port Arthur, TX$49,486
Bradenton, FL$49,466
Santa Fe, NM$49,372
Orlando, FL$49,277
Clearwater, FL$49,262
Canton, OH$49,152
La Crosse, WI$49,152
Albuquerque, NM$49,121
Newport News, VA$49,116
High Point, NC$49,100
Ogden, UT$49,079
Corpus Christi, TX$49,037
Norfolk, VA$49,006
Laramie, WY$49,006
Rock Island, IL$48,974
Saginaw, MI$48,964
Jacksonville, FL$48,959
Salisbury, NC$48,948
Boise, ID$48,938
Moline, IL$48,912
Fort Myers, FL$48,896
Memphis, TN$48,886
Tulsa, OK$48,860
Waterloo, IA$48,828
Spartanburg, SC$48,776
Lincoln, NE$48,750
Fort Wayne, IN$48,739
Provo, UT$48,734
Cedar Falls, IA$48,671
San Antonio, TX$48,651
Greensboro, NC$48,630
South Bend, IN$48,624
Savannah, GA$48,567
Muskegon, MI$48,546
Birmingham, AL$48,541
Winston Salem, NC$48,515
Lake Charles, LA$48,389
Anderson, IN$48,379
Lexington, KY$48,363
Augusta, GA$48,348
Greenville, SC$48,348
Lima, OH$48,306
Wichita, KS$48,301
Tuscaloosa, AL$48,301
Columbia, SC$48,253
Springfield, OH$48,243
Asheville, NC$48,159
Bloomington, IN$48,123
Knoxville, TN$47,935
Shreveport, LA$47,930
Wilmington, NC$47,862
Roanoke, VA$47,862
Topeka, KS$47,768
Frankfort, KY$47,762
Oklahoma City, OK$47,726
Chillicothe, OH$47,705
Longview, TX$47,700
Melbourne, FL$47,694
Sioux Falls, SD$47,611
Mobile, AL$47,606
Terre Haute, IN$47,585
Altoona, PA$47,553
Amarillo, TX$47,517
Killeen, TX$47,501
Fayetteville, AR$47,459
Chattanooga, TN$47,444
Sioux City, IA$47,397
Idaho Falls, ID$47,386
Lynchburg, VA$47,344
Gainesville, FL$47,277
Portsmouth, OH$47,250
Little Rock, AR$47,240
Lafayette, LA$47,219
Youngstown, OH$47,219
Daytona Beach, FL$47,188
Clarksville, TN$47,182
Pensacola, FL$47,177
Temple, TX$47,174
Hopkinsville, KY$47,021
Erie, PA$47,010
Florence, SC$46,989
Charleston, WV$46,906
Great Falls, MT$46,879
Macon, GA$46,806
Tallahassee, FL$46,801
Fayetteville, NC$46,791
Waco, TX$46,780
Helena, MT$46,744
Pine Bluff, AR$46,724
Vincennes, IN$46,660
Lubbock, TX$46,639
Alamogordo, NM$46,608
Twin Falls, ID$46,561
Rapid City, SD$46,545
Jackson, MS$46,451
Huntington, WV$46,447
Greenville, MS$46,446
Parkersburg, WV$46,393
Montgomery, AL$46,383
Wichita Falls, TX$46,331
Springfield, MO$46,331
Biloxi, MS$46,305
Monroe, LA$46,252
Johnstown, PA$46,216
Sumter, SC$46,195
Columbus, GA$46,190
Pascagoula, MS$46,091
Abilene, TX$46,091
Kingsport, TN$45,955
Albany, GA$45,955
Gulfport, MS$45,939
Alexandria, LA$45,767
Fort Smith, AR$45,636
El Paso, TX$45,495
Las Cruces, NM$45,260
Harlingen, TX$45,127
Pocatello, ID$45,119
Florence, AL$45,051
Brownsville, TX$45,040
Mcallen, TX$44,931
Dothan, AL$44,858
Columbus, MS$44,547
Altus, OK$44,304
Lawton, OK$44,204
Pierre, SD$44,016
What Skills Can Increase a Patient Relations Representative's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 17.44% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Dialysis (Mentioned in 2.48% Job Postings): Utilizing knowledge of dialysis principles and procedures to treat individuals who suffer from kidney failure to regain normal kidney function.
Appointment Scheduling (Mentioned in 1.94% Job Postings): Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
See More Skills
Skills
Demand Percentage
Customer Service
17.44%
Dialysis
2.48%
Appointment Scheduling
1.94%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Patient Relations Representative's salary.
Process Improvement: Can increase your salary by up to 11%.
Building Relationships: Can increase your salary by up to 8%.
Dialysis: Can increase your salary by up to 7%.
Skill
Salary
Salary % Increase
Process Improvement
$57,992
11%
Building Relationships
$56,425
8%
Dialysis
$55,902
7%
Infection Control
$55,902
7%
Patient Satisfaction
$55,380
6%
Leadership
$55,380
6%
Get Latest Data
Patient Relations Representative Salary by Company Size: Startups vs. Enterprise
Patient Relations Representative salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $55,488.
While startup companies pay approximate $47,261.
Patient Relations Representative Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$47,261
Growth Stage
51~500
$49,895
Established
501~5000
$53,677
Enterprise
5000+
$55,488
Patient Relations Representative Salary by Industry: Top Paying Sectors
For Patient Relations Representative roles, the industry you choose can impact your earning potential
by as much as 40% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Healthcare,
offers compensation 20% above the average. Conversely,
Patient Relations Representative positions in Edu., Gov't. & Nonprofit typically offer lower base pay,
as this sector often view Patient Relations Representative as a support function rather than a direct revenue driver.
The top paying industry for a Patient Relations Representative
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Healthcare
$62,694
$30.0
20%
How Education impacts a Patient Relations Representative's Salary?
Your level of education can impact your salary potential.
While many Patient Relations Representatives enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Patient Relations Representative with a High School Diploma or Technical Certificate is between
$44,281
and $47,679).
Patient Relations Representative Salaries by Degree Level
Typical Education for Patient Relations Representative
Understanding how a Patient Relations Representative's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Yearly
Monthly
Weekly
Hourly
Table View
Last Updated on July 01, 2026
$46,829
Average$52,245/year
$57,470
$3,902
Average$4,354/month
$4,789
$901
Average$1,005/week
$1,105
$23
Average$25/hour
$28
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$57,470
$4,789
$1,105
$28
Average
$52,245
$4,354
$1,005
$25
25th Percentile
$46,829
$3,902
$901
$23
Salaries of jobs related to Patient Relations Representative
Salary Trends for Patient Relations Representative
Salaries for a Patient Relations Representative can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $47,110 in 2023
to around $46,510 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Patient Relations Representative salary trends,
.
Average Annual Salary of Patient Relations Representative Over Time
2022
$???
2023
$47,110
2024
$47,561
2025
$46,510
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$47,110
2024
$47,561
2025
$46,510
2026
View More
2027
View More
Most common benefits for Patient Relations Representative
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
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Compensation Planning
Common company salaries for Patient Relations Representative
Here are companies hiring for Patient Relations Representative and their salaries, click below for more details.
N
$97,099/per year
New York Police Department
Edu., Gov't. & Nonprofit
the United States
S
$95,962/per year
State of New York - Metropolitan Transportation Authority
Edu., Gov't. & Nonprofit
the United States
U
$94,615/per year
US Department of Transportation
Edu., Gov't. & Nonprofit
the United States
U
$93,141/per year
US General Services Administration
Edu., Gov't. & Nonprofit
the United States
L
$92,342/per year
Los Angeles County
Edu., Gov't. & Nonprofit
the United States
D
$92,011/per year
Department of Justice - Federal Bureau of Prisons
Edu., Gov't. & Nonprofit
the United States
U
$91,967/per year
US Department of Commerce
Edu., Gov't. & Nonprofit
the United States
U
$91,755/per year
US Department of Energy
Edu., Gov't. & Nonprofit
the United States
F
$91,673/per year
Federal Bureau of Investigation
Edu., Gov't. & Nonprofit
the United States
N
$90,276/per year
Naval Sea Systems Command
Edu., Gov't. & Nonprofit
the United States
T
$88,975/per year
The US Immigration and Customs Enforcement
Edu., Gov't. & Nonprofit
the United States
S
$88,721/per year
San Diego County
Edu., Gov't. & Nonprofit
the United States
T
$88,664/per year
The TTB
Edu., Gov't. & Nonprofit
the United States
L
$87,569/per year
Lutheran Services
Edu., Gov't. & Nonprofit
the United States
M
$85,066/per year
Maryland Inc
Edu., Gov't. & Nonprofit
the United States
S
$83,780/per year
State University of New York
Edu., Gov't. & Nonprofit
the United States
N
$82,969/per year
New York State
Edu., Gov't. & Nonprofit
the United States
P
$82,703/per year
Puerto Rico Department of Education
Edu., Gov't. & Nonprofit
the United States
U
$80,526/per year
US Central Command
Edu., Gov't. & Nonprofit
the United States
H
$80,286/per year
Health and Safety Executive Northern Ireland
Edu., Gov't. & Nonprofit
the United States
A
$79,270/per year
Air Force Reserve
Edu., Gov't. & Nonprofit
the United States
A
$78,505/per year
American Automobile Association (AAA)
Edu., Gov't. & Nonprofit
the United States
S
$76,678/per year
State of Florida - Department of Health
Edu., Gov't. & Nonprofit
the United States
N
$75,183/per year
New York State Department
Edu., Gov't. & Nonprofit
the United States
S
$75,106/per year
State University System of Florida
Edu., Gov't. & Nonprofit
the United States
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FAQ about Patient Relations Representative
1. What industry pays the highest salary for Patient Relations Representative?
The Healthcare industry offers the highest average compensation for Patient Relations Representative roles,
with salaries approximately 20% above the market median.
2. What are the responsibilities of Patient Relations Representative?
Acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. Working with multi-disciplinary teams may make recommendations for improvements to the patient experience. May participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.
3. What are the skills of Patient Relations Representative
Specify the abilities and skills that a person needs in order to carry out the specified job duties.
Each competency has five to ten behavioral assertions that can be observed,
each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service:
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Dialysis:
Utilizing knowledge of dialysis principles and procedures to treat individuals who suffer from kidney failure to regain normal kidney function.
3.)
Appointment Scheduling:
Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
Where Does Our Salary Data Come From?
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources.
We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right.
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