How much does a Product Complaint Specialist II make in Philadelphia, PA? The average Product Complaint Specialist II salary in Philadelphia, PA is $83,099 as of April 24, 2024, but the range typically falls between $75,493 and $92,216. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Product Complaint Specialist II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Product Complaint Specialist II Salary $68,569 Philadelphia,PA April 24, 2024
25th Percentile Product Complaint Specialist II Salary $75,493 Philadelphia,PA April 24, 2024
50th Percentile Product Complaint Specialist II Salary $83,099 Philadelphia,PA April 24, 2024
75th Percentile Product Complaint Specialist II Salary $92,216 Philadelphia,PA April 24, 2024
90th Percentile Product Complaint Specialist II Salary $100,516 Philadelphia,PA April 24, 2024
25% $75,493 10% $68,569 90% $100,516 75% $92,216 $83,099 50%(Median) Didn’t find job title? Click
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Job Description for Product Complaint Specialist II

Product Complaint Specialist II manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Being a Product Complaint Specialist II assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Additionally, Product Complaint Specialist II maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. The Product Complaint Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Product Complaint Specialist II typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Career Path for Product Complaint Specialist II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Product Complaint Specialist II, the upper level is Product Complaint Specialist III and then progresses to Product Complaint Specialist IV.

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Product Complaint Specialist II salary varies from city to city. Compared with national average salary of Product Complaint Specialist II, the highest Product Complaint Specialist II salary is in San Francisco, CA, where the Product Complaint Specialist II salary is 25.0% above. The lowest Product Complaint Specialist II salary is in Miami, FL, where the Product Complaint Specialist II salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Average Base Salary

Core compensation

 
 
 
75493
92216
83099

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
78583
100221
88397
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Product Complaint Specialist II in Philadelphia, PA. The base salary for Product Complaint Specialist II ranges from $75,493 to $92,216 with the average base salary of $83,099. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $78,583 to $100,221 with the average total cash compensation of $88,397.
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75493
92216

 

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About Philadelphia, Pennsylvania    Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most popul....More

Philadelphia, Pennsylvania  area prices were up 1.0% from a year ago    View the Cost of Living in Philadelphia, Pennsylvania

Product Complaint Specialist II Salary in popular cities: PittsburghAllentownErie

Skills associated with Product Complaint Specialist II: QA Management, Regulatory Compliance, Claim Process Improvement, Quality Improvement ...More