Complaint Specialist Salaries in the United States
How Much Does a Complaint Specialist Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Complaint Specialist in the United States is $51,901.
While Salary.com is seeing that Complaint Specialist salary in the US can go up to $63,885
or down to $41,406, but most earn between $46,407 and $58,174.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Complaint Specialist
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Similar Job Salaries to Complaint Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Regions
Complaint Specialist
|
$57,348/yr
|
RANGE: $49,405 - $65,291
|
|
Actalent
Complaint Specialist
|
$85,283/yr
|
RANGE: $74,689 - $95,878
|
|
DEKA Research & Development
Complaint Handling Specialist
|
$127,344/yr
|
RANGE: $112,094 - $142,594
|
|
Wintrust Financial Corp.
Complaint Resolution Specialist
|
$61,313/yr
|
RANGE: $51,539 - $71,088
|
|
Wintrust
Complaint Resolution Specialist
|
$61,313/yr
|
RANGE: $51,539 - $71,088
|
|
Johnson & Johnson Services, Inc.
Complaint Investigation Specialist II
|
$110,762/yr
|
RANGE: $96,257 - $125,268
|
|
Johnson & Johnson
Complaint Investigation Specialist II
|
$110,762/yr
|
RANGE: $96,257 - $125,268
|
|
Empower Pharmacy
Complaint Handling Specialist 503A
|
$72,243/yr
|
RANGE: $63,066 - $81,420
|
|
Joulé
Global Complaint QA Specialist
|
$134,799/yr
|
RANGE: $107,135 - $162,464
|
|
BD (Becton, Dickinson and Company)
Complaint Specialist I
|
$102,536/yr
|
RANGE: $93,601 - $111,471
|
What Does a Complaint Specialist Do?
As a complaint specialist, your primary duties are to research and resolve customer complaints received by phone, mail, email, fax, and social media.
Updated December 18, 2021
Qualifications to become a complaint specialist include a high school diploma or GED certificate and two years of experience at a call center or similar position.
Updated October 20, 2021
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Explore JobArchitectFrequently Asked Questions About a Complaint Specialist Salaries
What is the average of a Complaint Specialist in the United States?
The Complaint Specialist salary range is from $46,407 to $58,174, and the average Complaint Specialist salary is $51,901/year in the United States.
The Complaint Specialist's salary will change in different locations.
Which location pays the highest Complaint Specialist salary in the United States?
The Complaint Specialist salary in San Jose, CA is $65,462
which is the highest in the US.
What kinds of reasons will influence the Complaint Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Complaint Specialist.
What is the growth rate of the Complaint Specialist's salary?
If you are thinking of becoming a Complaint Specialist or planning the next step in your career, find the detailed salary report of a Complaint Specialist.
Recent Salary Report
Below are the most recent Complaint Specialist salary reports. Employer name has been removed to protect anonymity.
$31
Hourly
A Complaint Specialist in Cody, WY reported making $31 per hour
Cody, WY
3,000 - 7,6 employees
Part-Time
Company - Public
$48,543
Yearly
A Complaint Specialist in Lake Charles, LA reported making $48,543 per year
Lake Charles, LA
6 - 1,000 employees
Full-Time
Company - Private
$25
Hourly
A Complaint Specialist in Lynn, MA reported making $25 per hour
Lynn, MA
7,6 - 15,000 employees
Part-Time
Company - Public
$57,260
Yearly
A Complaint Specialist in Plymouth, MA reported making $57,260 per year
Plymouth, MA
200 - 6 employees
Full-Time
Company - Private
$4,007
Monthly
A Complaint Specialist in Mount Vernon, NY reported making $4,007 per month
Mount Vernon, NY
1,000 - 3,000 employees
Full-Time
Company - Public
$46,178
Yearly
A Complaint Specialist in Jacksonville, AR reported making $46,178 per year
Jacksonville, AR
100 - 200 employees
Full-Time
Company - Private
