How much does a Salesforce CRM Administrator make hourly in the United States? The average hourly wage for a Salesforce CRM Administrator in the United States is $41 as of May 28, 2024, but the range typically falls between $37 and $44. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Salesforce CRM Administrator Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Salesforce CRM Administrator Salary $33 US May 28, 2024
25th Percentile Salesforce CRM Administrator Salary $37 US May 28, 2024
50th Percentile Salesforce CRM Administrator Salary $41 US May 28, 2024
75th Percentile Salesforce CRM Administrator Salary $44 US May 28, 2024
90th Percentile Salesforce CRM Administrator Salary $46 US May 28, 2024
25% $37 10% $33 90% $46 75% $44 $41 50%(Median) Didn’t find job title? Click
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What skills does a Salesforce CRM Administrator need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Computer Science: Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.

3.

Salesforce CRM: Managing relationships and interactions with customers to drive growth and increase the volume of sales in our business.

Customer Service 5.15%
Computer Science 1.11%
Salesforce CRM 0.82%
Others 92.92%
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Job Description for Salesforce CRM Administrator

Salesforce CRM Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a Salesforce CRM Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, Salesforce CRM Administrator may require the Salesforce Certified Administrator certification. Typically reports to a manager or head of a unit/department. The Salesforce CRM Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Salesforce CRM Administrator typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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See user submitted job responsibilities for Salesforce CRM Administrator.

Salary.com job board provides millions of Salesforce CRM Administrator information for you to search for. Click on search button below to see Salesforce CRM Administrator job openings or enter a new job title here.

Job Openings for Salesforce CRM Administrator

Career Path for Salesforce CRM Administrator

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Salesforce CRM Administrator, the first career path typically starts with a Master Data Management Analyst III position, and then Master Data Management Analyst IV.

The second career path typically starts with a Database Administrator III position, and then progresses to Database Administrator IV.

The third career path typically starts with an ERP Administrator III position, and then progresses to ERP System Administration Manager.

Additionally, the fourth career path typically progresses to Salesforce CRM Senior Administrator.

Those that have already made the climb...
Leonard L. Ott, Vice President of Engineering and Chief Technical Officer
Socket Mobile, Inc. provides data capture and delivery solutions in the United States, Europe, Asia, and internationally. The company's products are used in mobile applications in the areas of point of sale, commercial services, asset tracking, manufacturing process and quality control, transportation and logistics, ev... More
Fiscal Year Ended in 2022
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Salesforce CRM Administrator salary varies from city to city. Compared with national average salary of Salesforce CRM Administrator, the highest Salesforce CRM Administrator salary is in San Francisco, CA, where the Salesforce CRM Administrator salary is 25.0% above. The lowest Salesforce CRM Administrator salary is in Miami, FL, where the Salesforce CRM Administrator salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total hourly compensation opportunity for a Salesforce CRM Administrator, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
37
44
41

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
38
46
42
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Salesforce CRM Administrator in the United States. The average hourly rate for Salesforce CRM Administrator ranges from $37 to $44 with the average hourly pay of $41. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $38 to $46 with the average total hourly cash compensation of $42.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

37
44

 

Step 3 of 3

How much should you be paid?

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Skills associated with Salesforce CRM Administrator: End-User Training, Requirements Analysis, Software Configuration, System Monitoring ...More

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Salesforce CRM Administrator Salary in United States
Salesforce CRM Administrator Salary Graph, Regional Distribution and Summary