As of April 01, 2025, the average annual salary for a Service Contract Administrator in Troy, MI is $66,929. According to Salary.com, salaries can range from a low of $47,882 to a high of $80,865, with most professionals earning between $56,959 and $74,224.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $74,224 | $6,185 | $1,427 | $36 |
| Average | $66,929 | $5,577 | $1,287 | $32 |
| 25th Percentile | $56,959 | $4,747 | $1,095 | $27 |
An entry-level Service Contract Administrator with under 1 year experience makes about $63,655. With less than 2 years of experience, a mid-level Service Contract Administrator makes around $63,953. After 2-4 years, the Service Contract Administrator pay rises to about $67,474. Those senior Service Contract Administrator with 5-8 years of experience earn roughly $70,522, and those Service Contract Administrator having 8 years or more experience are expected to earn about $70,740 on average.
| Levels | Salary |
|---|---|
| Entry Level Service Contract Administrator | $63,655 |
| Intermediate Level Service Contract Administrator | $63,953 |
| Senior Level Service Contract Administrator | $67,474 |
| Specialist Level Service Contract Administrator | $70,522 |
| Expert Level Service Contract Administrator | $70,740 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 0% |
| Top Level | 5% |
| Experienced | 5% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Field Sales: Selling products outside the office or company to acquire new prospects.
Administrative Support: Administrative support means technical assistance, studies, surveys, or securing volunteers to assist the department in fulfilling its administrative responsibilities.
| Skill | Salary | Demand |
|---|---|---|
|
Risk Management
|
$78,307 |
17%
|
|
Continuous Improvement
|
$76,299 |
14%
|
|
Analysis
|
$74,291 |
11%
|
|
Revenue Recognition
|
$74,291 |
11%
|
|
Underwriting
|
$74,291 |
11%
|
|
Contract Management
|
$74,291 |
11%
|
