How much does a Software Support Engineer II make in Saint Louis, MO? The average Software Support Engineer II salary in Saint Louis, MO is $92,101 as of February 26, 2024, but the range typically falls between $76,155 and $104,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Software Support Engineer II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Software Support Engineer II Salary $61,637 Saint Louis,MO February 26, 2024
25th Percentile Software Support Engineer II Salary $76,155 Saint Louis,MO February 26, 2024
50th Percentile Software Support Engineer II Salary $92,101 Saint Louis,MO February 26, 2024
75th Percentile Software Support Engineer II Salary $104,700 Saint Louis,MO February 26, 2024
90th Percentile Software Support Engineer II Salary $116,171 Saint Louis,MO February 26, 2024
25% $76,155 10% $61,637 90% $116,171 75% $104,700 $92,101 50%(Median) Didn’t find job title? Click
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What skills does a Software Support Engineer II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.

Linux: Managing a system's hardware and resources using a Unix-like open-source operating system.

3.

Computer Science: Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.

Troubleshooting 8.13%
Linux 1.55%
Computer Science 2.75%
Others 87.57%

Job Description for Software Support Engineer II

Software Support Engineer II troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer II escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer II typically reports to a supervisor or manager. To be a Software Support Engineer II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Software Support Engineer II in Saint Louis, MO

Career Path for Software Support Engineer II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Software Support Engineer II, the first career path typically starts with an Aircraft Support Engineer III position, and then Aircraft Support Engineer IV.

The second career path typically starts with an Aerospace Maintenance Engineer III position, and then progresses to Aerospace Maintenance Engineer IV.

Additionally, the third career path typically starts with a Software Support Engineer III position, and then progresses to Software Support Manager.

Those that have already made the climb...
Glyn A. Rodgers, President-Matrix PDM Engineering
Matrix Service Company provides engineering, fabrication, construction, and maintenance services to support critical energy infrastructure and industrial markets in the United States, Canada, and internationally. It operates through three segments: Utility and Power Infrastructure; Process and Industrial Facilities; an... More
Fiscal Year Ended in 2023
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Software Support Engineer II salary varies from city to city. Compared with national average salary of Software Support Engineer II, the highest Software Support Engineer II salary is in San Francisco, CA, where the Software Support Engineer II salary is 25.0% above. The lowest Software Support Engineer II salary is in Miami, FL, where the Software Support Engineer II salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Software Support Engineer II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
76155
104700
92101

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
76893
108614
94586
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Software Support Engineer II in Saint Louis, MO. The base salary for Software Support Engineer II ranges from $76,155 to $104,700 with the average base salary of $92,101. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $76,893 to $108,614 with the average total cash compensation of $94,586.
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76155
104700

 

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About Saint Louis, Missouri    St. Louis (/seɪnt ˈluːɪs/) is an independent city and major inland port in the U.S. state of Missouri. It is situated along the western bank of the Mi....More

Saint Louis, Missouri  area prices were up 0.7% from a year ago    View the Cost of Living in Saint Louis, Missouri

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Skills associated with Software Support Engineer II: Customer Support, Solution Delivery, Problem Management, Technical Troubleshooting ...More

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