How much does a Systems Support Assistant, Sr. make in the United States? The average Systems Support Assistant, Sr. salary in the United States is $74,565 as of May 28, 2024, but the range typically falls between $63,841 and $86,954. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Systems Support Assistant, Sr. Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Systems Support Assistant, Sr. Salary $54,077 US May 28, 2024
25th Percentile Systems Support Assistant, Sr. Salary $63,841 US May 28, 2024
50th Percentile Systems Support Assistant, Sr. Salary $74,565 US May 28, 2024
75th Percentile Systems Support Assistant, Sr. Salary $86,954 US May 28, 2024
90th Percentile Systems Support Assistant, Sr. Salary $98,233 US May 28, 2024
25% $63,841 10% $54,077 90% $98,233 75% $86,954 $74,565 50%(Median) Didn’t find job title? Click
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What skills does a Systems Support Assistant, Sr. need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.

Help Desk Support: Help desk or first level support is the department in a company responsible for providing help and advice on topics relating to the company’s products and services.

3.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

Troubleshooting 8.2%
Help Desk Support 3.31%
Microsoft Office 1.88%
Others 86.61%
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Job Description for Systems Support Assistant, Sr.

Systems Support Assistant, Sr. assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. Being a Systems Support Assistant, Sr. may help perform system backups and recovery and install new software. May require an associate degree or equivalent. Additionally, Systems Support Assistant, Sr. typically reports to a supervisor or manager. The Systems Support Assistant, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Systems Support Assistant, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Career Path for Systems Support Assistant, Sr.

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Systems Support Assistant, Sr., the upper level is Systems Administration Supervisor and then progresses to Systems Administration Senior Supervisor.

Those that have already made the climb...
Glyn A. Rodgers, President-Matrix PDM Engineering
Matrix Service Company provides engineering, fabrication, construction, and maintenance services to support critical energy infrastructure and industrial markets in the United States, Canada, and internationally. It operates through three segments: Utility and Power Infrastructure; Process and Industrial Facilities; an... More
Fiscal Year Ended in 2023
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Systems Support Assistant, Sr. salary varies from city to city. Compared with national average salary of Systems Support Assistant, Sr., the highest Systems Support Assistant, Sr. salary is in San Francisco, CA, where the Systems Support Assistant, Sr. salary is 25.0% above. The lowest Systems Support Assistant, Sr. salary is in Miami, FL, where the Systems Support Assistant, Sr. salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Systems Support Assistant, Sr., base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
63841
86954
74565

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
64776
89821
75994
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Systems Support Assistant, Sr. in the United States. The base salary for Systems Support Assistant, Sr. ranges from $63,841 to $86,954 with the average base salary of $74,565. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $64,776 to $89,821 with the average total cash compensation of $75,994.
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63841
86954

 

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Skills associated with Systems Support Assistant, Sr.: Problem Analysis, Optical Fiber Management, Systems Troubleshooting, Inquiry Research/Response ...More

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Systems Support Assistant, Sr. Salary in United States
Systems Support Assistant, Sr. Salary Graph, Regional Distribution and Summary