How much does a Technical Customer Support Director make in Essex Junction, VT? The average Technical Customer Support Director salary in Essex Junction, VT is $176,376 as of April 24, 2024, but the range typically falls between $160,666 and $195,239. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Technical Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Director Salary $146,363 Essex Junction,VT April 24, 2024
25th Percentile Technical Customer Support Director Salary $160,666 Essex Junction,VT April 24, 2024
50th Percentile Technical Customer Support Director Salary $176,376 Essex Junction,VT April 24, 2024
75th Percentile Technical Customer Support Director Salary $195,239 Essex Junction,VT April 24, 2024
90th Percentile Technical Customer Support Director Salary $212,412 Essex Junction,VT April 24, 2024
25% $160,666 10% $146,363 90% $212,412 75% $195,239 $176,376 50%(Median) Didn’t find job title? Click
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What skills does a Technical Customer Support Director need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Telecommunications: Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.

3.

Life Insurance: Life Insurance can be defined as a contract between an insurance policy holder and an insurance company, where the insurer promises to pay a sum of money in exchange for a premium, upon the death of an insured person or after a set period

Leadership 8.33%
Telecommunications 2.56%
Life Insurance 0.96%
Others 88.15%

Job Description for Technical Customer Support Director

Technical Customer Support Director directs and oversees all aspects of an organization's technical customer support policies, objectives, and initiatives. Develops service level standards focused on response times, issue resolution, service quality, and customer satisfaction. Being a Technical Customer Support Director establishes policies and procedures that produce high quality customer support and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Technical Customer Support Director manages resource decision-making, planning, and best practices. Aligns technical customer support activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Technical Customer Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Technical Customer Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Customer Support Director in Essex Junction, VT
  • Responsibilities. Overview. As a. Customer Support Team Lead. you will be a pivotal part of our organization, contributing to the enhancement of the overal...
    - 5 Days Ago
  • Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for stude...
    - 3 Days Ago
  • Job description. Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merc...
    - 9 Days Ago
  • Customer and Claims Support Tech II. Job Summary. The *Customer and Claims Support Tech II *will support customers by providing helpful information, answer...
    - 3 Months Ago
  • Job Title: Field Service Technician. Location: Omaha, Nebraska. Salary: $65-75K plus bonus. Job Summary of the Field Service Technician: We are seeking a F...
    - 1 Day Ago

Career Path for Technical Customer Support Director

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Director, the first career path typically progresses to Top Technical Customer Support Executive.

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Technical Customer Support Director salary varies from city to city. Compared with national average salary of Technical Customer Support Director, the highest Technical Customer Support Director salary is in San Francisco, CA, where the Technical Customer Support Director salary is 25.0% above. The lowest Technical Customer Support Director salary is in Miami, FL, where the Technical Customer Support Director salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
160666
195239
176376

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
182099
236091
208452
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Director in Essex Junction, VT. The base salary for Technical Customer Support Director ranges from $160,666 to $195,239 with the average base salary of $176,376. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $182,099 to $236,091 with the average total cash compensation of $208,452.
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160666
195239

 

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About Essex Junction, Vermont    Essex Junction is a village located within the town of Essex in Chittenden County, Vermont, United States. The population was 9,271 at the 2010 census....More

Essex Junction, Vermont  area prices were up 1.6% from a year ago    View the Cost of Living in Essex Junction, Vermont

Technical Customer Support Director Salary in popular cities: BurlingtonSouth BurlingtonColchester

Skills associated with Technical Customer Support Director: Product Support, Technical Support, Remote Support, Service Management ...More

Recently searched related titles: Director Of Technical Services, Executive Support Specialist

Jobs with a similar salary range to Technical Customer Support Director : Assistant Technical Director, Senior Director Technical Services

Salary estimation for Technical Customer Support Director at companies like : B2evolution, Textira Holdings Ltd, Progressive Group of Insurance Companies

Jobs with a similar salary range to Technical Customer Support Director : Head Of Technical Services