Technical Customer Support Supervisor Salaries in Victoria, BC
Alternate Job Titles: Technical Client Service Supervisor
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How much does a Technical Customer Support Supervisor in Victoria, BC make? The median annual Technical Customer Support Supervisor salary in Victoria, BC is C$92,935, as of April 24, 2024, with a range usually between C$83,329-C$104,208 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Supervisor may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Supervisor in Victoria, BC.
This chart describes the expected percentage of people who perform the job of Technical Customer Support Supervisor in Victoria, British Columbia that make less than that annual salary. For example the median expected annual pay for a typical Technical Customer Support Supervisor in Victoria, BC is C$92,935, so 50% of the people who perform the job of Technical Customer Support Supervisor in Victoria, BC are expected to make less than C$92,935.
Source: HR Reported data as of April 24, 2024
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Supervisor in Victoria, BC that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Supervisor in Victoria, BC are expected to make less than the median.
Source: HR Reported data as of April 24, 2024
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Supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Trains staff in products, features, standard policies, and best practices. Identifies opportunities for operational improvements and implements solutions. Monitors queues, response times, and staff performance. Responds to escalated issues to develop and communicate solutions for complex or critical issues. Has a high level and up to date knowledge of products. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Technical Customer Support Supervisor Salaries with No Diploma
- Technical Customer Support Supervisor Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Supervisor Salaries with an Associate's Degree
- Technical Customer Support Supervisor Salaries with a Bachelor's Degree
- Technical Customer Support Supervisor Salaries with a Master's Degree or MBA
- Technical Customer Support Supervisor Salaries with a JD, MD, PhD or Equivalent
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