8X8 INC Credit & Collections Analyst Salary in the United States

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience.  With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook. 8x8 is a rapidly growing, faced pace company, to support the growth we are looking for an experienced Credit & Collections Analyst to join the Finance team. In this role you will be supporting many efforts across Accounts Receivable and Collections, from invoicing to cash collection. The ideal candidate will be a highly motivated self-starter who can work well independently and in a team environment. You must be able to work collaboratively across departments to minimize risk and improve the collection cycle. Intermediate excel knowledge will be required to perform billing analysis.   Key Responsibilities   -Independently plan, analyze and carry out collection of past due accounts   -Conduct timely research, analysis and decision making for billing resolution of disputed items -Reconcile accounts in timely manner; analysis of transactions and initiate credits and adjustments to accounts -Proactively identify issues and risks, and support timely resolution by escalating to the Collections Manager -Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers -Resolve disputes by partnering with Sales, Project Managers, and Billing Teams to identify necessary corrections -Identify opportunities to create process efficiencies -Office presence during business hours of 7:00 AM to 6:00 PM is required to perform these functions with possible overtime.    Experience and Skill Requirements   -AA or BS/BA in Accounting or related discipline or equivalent experience preferred -0-2 years of  high volume collections experience or similar fast paced experience -Business-to-business (B2B) experience desired -Previous experience using accounting software -Experience using CRMs such as Salesforce -Experience with SaaS billing highly desirable -Positive and energized work attitude, strong work ethic and eager to learn and grow in a fluid and changing environment  -Excellent problem solving and negotiation skills required -Strong business writing skills and the ability to effectively articulate with discussions, proposals and negotiations in a persuasive manner  -Highly motivated self-starter who can work well independently and in a team environment -Must  have strong excel skills including pivot tables, vlookups etc.  -Experience in a high-growth technology company or telecom industry preferred 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English | Español. View the Right to Work Poster in English | Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) For European Job Applicants our Job Applicant Privacy Notice can be found here.