8X8 INC Jira Administrator Salary in the United States

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience.  With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook. Job Title: Jira Administrator   The Atlassian Analyst also known as a Jira Administrator or Jira Analyst will be responsible for all Atlassian toolsets including Jira and Confluence in the Release Operations group.  This individual will identify, facilitate, and implement changes to the Atlassian environment as well as to our internal deployment tools and processes using their technical knowledge. They will maintain Confluence and Jira instances based on industry best practice.     Responsibilities:   ●       Experience and Knowledge in delivering commercial software products and knowledge of the software development lifecycle (SDLC) ●       Administer and manage a large instance of Jira supporting workflows in Jira, Confluence, and other release related tools ●       Identify opportunities for process improvement and waste reduction including the creation of validators and post function automations. ●       Make enhancements to metrics capturing and reporting capabilities both internal and external to the Atlassian toolchain ●       Partner with cross functional teams to ensure compliance with Atlassian processes and workflows Develop and Automate Internal Tooling ●       Experience working in a cross functional team to improve automation of deployment activities and reporting capabilities ●       Develop processes to integrate the Atlassian environment with other internal tools and systems through the use of plugins and APIs Cross functional Coordination and Communication ●       Build strong relationships with cross-functional team members and business stakeholders to ensure alignment and consistency in practices ●       Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences Mentorship of Others ●       Advise and train members of the team to maximize overall productivity and effectiveness ●       Assist more junior members with identifying correct, current or future processes within the team to ensure the success of release tasks ●       Onboard new users to the Atlassian stack and provide training for internal processes   Required Skills:     ●       6-8 years of release management/engineering experience ●       Bachelor’s Degree or equivalent experience required ●       Agile experience is required ●       Strong experience with Atlassian Products (Jira/Portfolio/Bit Bucket) required ●       Experience developing plugins and macros for Atlassian Products ●       Experience with automation tools such as Bamboo, Jenkins, Electric Flow ●       Experience with continuous integration and continuous deployment models ●       Superior verbal and written communication skills: internally, client-facing, and with senior management ●       Knowledge of one of the modern programming languages such as: C#, C++, Perl, Java, Python, and JavaScript/jQuery ●       Knowledge of Unix/Linux, Big Data, SQL, NOSQL, and various other technologies ●       Experience in defining and measuring team success via data-driven metrics & reporting     8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English | Español. View the Right to Work Poster in English | Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) For European Job Applicants our Job Applicant Privacy Notice can be found here.