8X8 INC New Product Introduction Product Manager Salary in the United States

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience.  With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook. New Product Introduction Program Manager 8x8, Inc. is looking for New Product Introduction Program Manager (NPI PGM) located in San Jose, CA. The NPI Project Manager is responsible for leading the launch of 8x8 products on process, schedule, with superior product quality, and maximum customer availability.  This specific Project Manager will work on projects and programs that focus on internal business systems that allow 8x8 to sell and support more effectively.   NPI Project Managers are pivotal to the fast-paced development and launch of 8x8 products. A successful NPI PJM is an experienced and natural leader and facilitator; is dynamic, goals driven, organized and detail oriented; excels in program/ project management; deep understanding of technical process, communicates with ease at all levels; thrives in an ambiguous environment and is adept at facilitating actions and resolving conflicts.   You’re playing a critical role in the product management and business organizations by driving strategic product initiatives to the market working closely other cross-functional organizations within 8x8. Overall mission is a successful product launch tracked by meeting stated schedule, availability for sales, and delivery of success end to end customer experience both pre and post sales.   Responsibilities • Part of Product Operation (NPI) team in planning and executing development builds & product • Coordinate & track readiness/risks of all requirements across functional groups including support, training, product management, Engineering, Operations, business systems (Salesforce), billing, and ERP team • Drives the weekly NPI review meeting with executives and cross functional leadership team • Build scalable process and infrastructure to track all new product launch including KPI to measure pre and post product release success. • Manage NPI product communications, upward and downward through organization; escalate issues and present mitigation/solutions to cross-functional executive teams • Influence product development, product testability, stability to ensure a superior end to end customer journey • Communicate system requirements and schedules to facilitate technical readiness with cross-functional teams.   Qualifications • Typically requires 5 to 7 years’ experience in NPI Management or Project/Product/Program Management • Proven record of process improvement • Results and detail oriented leadership experience required • Proven leader with hands on approach; self-motivated, proactive and results • Strong written and verbal communication skills, and ability to present to management • Ability to drive solutions across multiple cross-functional teams • Consolidate detailed and extensive cross-functional data into concise executive briefings • 3 to 5 years of experience in launching multiple cloud services products to the Enterprise market • BS/BA Degree; Engineering degree and/or MBA a plus   #LI-RM1 8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. For 8x8 jobs located in the US: 8x8 participates in the E-Verify program. View the Participant Poster in English | Español. View the Right to Work Poster in English | Español. We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws.  Learn more or email us at careers@8x8.com (Include “Reasonable Accommodation” in the subject line) For European Job Applicants our Job Applicant Privacy Notice can be found here.