ABC IMAGING Customer Service Representative - Print Industry Salary in the United States

How much does a Customer Service Representative - Print Industry make at companies like ABC IMAGING in the United States? The average salary for Customer Service Representative - Print Industry at companies like ABC IMAGING in the United States is $39,305 as of April 24, 2024, but the range typically falls between $34,582 and $44,029. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About ABC IMAGING

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What does a Customer Service Representative - Print Industry do at companies like ABC IMAGING?

Job Description

The environment is very fast-paced and deadline oriented. Ability to work independently as well as part of a team is key:
- Routinely check for incoming jobs from email, incoming bin, fax machine and over the counter.
-Accurately codes customer tickets in accordance with company-prescribed guidelines.
-Addresses all client inquiries and concerns in a business-like and timely manner.
-Explain the complexities and scheduling of each job before assigning jobs to operators.
-Contact clients with the question on incoming jobs regarding specifications, deadlines, and budgets.
-Double-check correctness of the information given on incoming correspondence.
-Log jobs out after they are completed and shipped out.
-Ensure that the front desk is clean and organized at all times.
-Possesses the ability to multi-task without losing focus.
-Provide front counter assistance to customers as needed.
-Responsible for answering incoming telephone calls.
-Maintains proper inventory of supplies.
-Provides back-up assistance to the production staff as needed.
-Responsible for other duties as assigned by the Manager.

Qualifications

  • Strong organizational skills and attention to detail
  • Solutions focused - the ability to solve problems efficiently
  • Ability to communicate effectively
  • Excellent Customer Service skills and experience
  • Proficiency with MSOffice
  • Graphics Application skills and experience - InDesign, Illustrator, and Photoshop preferred

Additional information

ABC Imaging offers PTO, Health, Dental, Vision, 401k, and other benefits.

We take pride in the quality of our work and dedication to our customers and in our collective team spirit.

Join us and be a part of something more!

ABC Imaging and its affiliated parties do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

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$34,582 Low Average $39,305 High $44,029

Understand the total compensation opportunity for Customer Service Representative - Print Industry at companies like ABC IMAGING, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$34,582
$44,029
$39,305
The chart shows total cash compensation for the ABC IMAGING Customer Service Representative - Print Industry in the United States, which includes base, and annual incentives can vary anywhere from $34,582 to $44,029 with an average total cash compensation of $39,305. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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