CATABUS Dispatcher Salary in the United States

Hiring for: Dispatcher

Do you have an employment background that includes well-developed, intermediate judgement and decision-making capabilities and high functioning computer and technical skills? A proven strong work ethic, with good organizational skills and the ability to work with a diverse team, are just what we are looking for. This position requires flexibility, the aptitude to follow direction and the capability to perform a variety of work-related tasks.

CATA is located in State College, PA just on the outskirts of the Pennsylvania State University campus. We recently completed a major expansion of our facilities that provides a state of the art working environment for our growing employee base.

As a Dispatcher at CATA, you will be working with a team of dedicated employees who are committed to providing excellent service to our staff and customers.

Some pertinent responsibilities of the position are listed below.

• Builds daily Bus Operator schedules and produces multiple revisions of the schedule as Operator availability dictates, utilizes specialized proprietary software, while adhering to the scheduling process under the Collective Bargaining Agreement.
• Acts as a communication liaison to ensure adherence to scheduled routes, provides route instructions, reroutes Operators when necessary and assists Bus Operators in the resolution of challenges encountered     en route.
• Conducts daily audits of all driver schedules to adjust allocation of hours for timekeeping and payroll accuracy.
• Utilizes two-way radio to communicate with Operators, and to respond to, and monitor radio transmissions.
• Coordinates bus switch-outs and driver relief, based on mechanical or personnel needs.
• Prepares route detours and information as needed; posts public messages regarding detours; redirects drivers due to traffic delays, road construction, and vehicle accidents; communicates pertinent information to Customer Service Center.
• Receives and responds to overflow and after hour calls for Customer Service Center.
• Communicates with emergency services and law enforcement related to disabled vehicles or accidents, public health or safety concerns and changing road conditions.
• Approves or denies drivers’ leave requests and allocates the use of paid time off, as outlined in the Collective Bargaining Agreement.
• Initiates the collaboration between the Maintenance Department and Operations Supervisors to resolve mechanical issues and optimize daily operations.
• Regular attendance is an essential function of this job.

Benefits

For this position CATA offers paid time off (vacations, sick days, holidays), Health Insurance (medical, dental and vision), 401(a), Health Savings Account, Flexible Spending Account, Life Insurance, Long Term Disability, Employee Assistance Program (EAP), free membership to health club and free transit pass.

Starting salary is $18.44/hour

Selected candidate will be subject to MVR, drug and alcohol testing, criminal background check and

 pre-employment functional evaluation. Interested candidates can apply by going to the Careers page on CATA’s website, https://catabus.com/about-cata/cata-overview/job-opportunities/

CATA is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business needs.