CHIMERIX INC Service Administrator Salary in the United States

Job Description

The Service Administrator will provide administrative support to the Service Department by updating service related systems and contacting customers on a regular basis. This position is also responsible for the completion of all paperwork related to the Service Department.

Benefits

Responsibilities

Major Responsibilities:
Maintain Service Net Planner with PMs campaigns, repairs from drive-ins, call-ins, and 24/7 calls, and off lease/on lease. Start R/O’s, schedule pick-ups and vendor outside work.
Respond to customer inquiries regarding billing and scheduling. Greet customers at the location and assists customers via phone and e-mail.
Complete repair orders, fuel analysis, and all paperwork involved in daily office procedures
Recording attendance of shop personnel
Ordering supplies, mailing, and scheduling
Accident reporting and administration
Prepares, issues, and sends out receipts, bills, policies, invoices, warranties, statements, and checks
Operates computer terminal to input and retrieve data
Opens and routes incoming mail, answers correspondence, and prepares outgoing mail
Other projects and tasks as assigned by supervisor

Requirements

High School Diploma or equivalent required; Associates or Bachelors’ degree preferred
2 years of experience in shop administration
2 years of customer service experience
Proficient skill with MS Office software
Excellent phone skills
Excellent verbal communication skills
Regular, predictable, full attendance is an essential function of the job
Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.