CITY OF MARICOPA IT Systems Specialist Salary in the United States

The Systems Specialist ensures the stability, reliability, and growth of city's IT infrastructure using robust troubleshooting and problem solving. Troubleshoots and resolves user or systems issues specifically with the Physical and Virtual Server and Storage Environment, Microsoft Server network products, related peripherals and applications, and issues involving email and active directory.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

· Manages all aspects of VMWare infrastructure.

· Manages MS Active Directory, including Group Policy.

· Managers MS Exchange environment.

· Supports data center to desktop operations of the City. Provides customer service, case handling, change control and systems administration.

· Install and maintain physical and virtual Windows Servers.

· Patch management.

· Plans and implements Information Technology projects as directed by Information Technology management. Researches potential solutions and vendors, determines internal and external requirements.

· Evaluates vendors, products, pricing and solutions. Develops test procedures and metrics for new systems success. Develops training materials to directly train staff.

· Ensures secure and resilient operations for the City technology operating environment. Implements and maintains system security and user access control.

· Troubleshoots server, storage area networks and Information Technology infrastructure. Deploys and maintains physical/virtual applications, servers, desktops and related infrastructure.

· Achieves maximum uptime, solutions availability, user-side performance, disaster recovery and integration. Defines and monitors performance metrics to identify and correct deficiencies.

· Performs related work as required.

· Other duties as assigned.

MINIMUM ENTRANCE QUALIFICATIONS

Education and Experience

· Associate’s degree from an accredited college or university in Computer Science, Qualitative Systems or a related field

· At least five (5) years of related work experience working as Server/Systems Administrator

· Three (3) to five (5) years’ of in depth experience with VMware.

· Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities

PREFERRED QUALIFICATIONS

None

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

· Windows Server technologies

· Windows Networking technologies

· VMWare deployment, and administration

· Windows Active Directory, Group Policy, Exchange, Office 365, SharePoint

· SAN, Cluster Shared Volumes, HA, Intune

· Client server applications, connectivity, and authentication. Knowledge and ability to deploy applications in a high priority environment

· VoIP phone systems

· Single Sign-On

· Physical security and access control to electronic systems

Skill in:

· Performing a variety of duties, often changing from one task to another of a different nature

· Troubleshooting

· Evaluating systems

· Customer service

Ability to:

· Personable skill to interact with end users in a pleasant and respectful manner, customer service is key to ongoing success

· Meet schedules and deadlines of the work

· Follow oral and written instructions

· Evaluate department policies and procedures and implement CAD/RMS system wide changes accordingly

· Connect remotely to solve user issues

· Maintain server and network compliance with FBI CJIS Security Police v5.5

· Ensure system security

Maintain confidentiality

Job Type: Full-time

Pay: $64,805.00 - $95,652.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift

Ability to commute/relocate:

• Maricopa, AZ 85138: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• VMWare: 3 years (Preferred)

Work Location: One location