COLLIER COUNTY CLERK OF THE CIRCUIT COURT Court Clerk I Salary in the United States

Under strict supervision, perform specialized clerical, customer service, fiscal and record-keeping work related to operations of a courts-related department, section or assigned work unit. Employees undertake a wide range of duties and are required to be cross-trained to learn and fulfill the requirements of more than one job. All employees must be able to attend court and satisfactorily perform the tasks associated with the assigned proceeding.

The Court Clerk I classification is used as an entry level position. Work is strictly monitored as the Clerk I applies knowledge of basic and commonly used work methods and techniques to perform routine work while learning to perform the full range of related tasks in the work unit.    The following duties are normal and expected for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties as required or as assigned.

Enter new cases into the case maintenance system.

Receive, review and process court documents in the case maintenance system through e-filing, and the mail.

Prepare documents as required by law.

Back-scan case files into the case maintenance system.

Prepare for and hold auctions for foreclosure cases.

Attend court to coordinate and assist in courtroom proceedings; accurately record case dispositions, court orders, continuances, and costs assessed in court proceedings.
 EXPECTED KNOWLEDGE AND ABILITIES

Knowledge of:

• Office procedures, methods and equipment. (immediately)    
• Cashiering operations, collection documentation and procedures. (immediately)    
• Clerk's programs, functions, departments, and services to appropriately respond to service requests. (within 6 months of employment)    
• Clerk's record keeping systems, practices and procedures. (within 6 months of employment)

Abilities:
 
Follow Clerk of Courts Rules, Regulations, Policies and Procedures:

• Gain and apply knowledge, conform with and abide by all department rules, regulations, policies, work procedures, and instructions.    
• Develop and maintain effective working relationships with internal and external customers.    
• Relate appropriately to persons of diverse ages and backgrounds.    
• Demonstrate tact, sensitivity and diplomacy even in stressful situations.    
• Follow confidentiality and code of ethics policies.    
• Act, dress and behave in a professional manner to reflect a positive image of the Clerk's Office.    
• Establish and maintain cooperative working relationships with others, individually and in a team environment.

Communication Skills (Oral, Writing, Listening, Understanding and Processing)

• Use complete English sentences, proper grammar and paragraphs to correctly organize and convey information.    
• Communicate in a clear and concise manner both orally and in writing. Speak with    
• clarity and select appropriate words to convey information in a positive manner.    
• Listen to and understand lengthy questions, complaints, and explanations.    
• Use words, facial expressions and body language that express empathy and understanding.    
• Respond promptly when returning telephone calls and replying to correspondence.    
• Understand and follow oral and written instructions, written sentences and paragraphs in work related documents.    
• Verbally communicate with employees, the public and other agencies by telephone and in person.    
• Write responses to written and verbal requests and correspondence.    
• Be attentive of ordinary conversation throughout the workday while interacting with customers and fellow employees in person and over the telephone.    
• Maintain close attention to details. Prepare accurate messages.

Computer and Office Equipment Skills

• Operate a variety of office equipment including computers with a keyboard, printer, scanner, fax machine, copying machine, telephones and calculator.    
• Access, input and retrieve information from a computer at an acceptable rate of speed and accuracy.    
• Accurately utilize and quickly adapt to department/agency software programs.    
• Use calculator/numeric keyboard to add, subtract, multiply and divide whole numbers, decimals and percentages, enter data and make calculations.    
• Check and compare information on documents and screens to detect inconsistencies, incompleteness and errors in transferring information.

Cash Transaction Skills

• Receive payments and make change with accuracy and speed.    
• Reconcile differences in cash and receipts.    
• Properly handle and balance cash and financial transactions.

Other Tangible Abilities

• Work under pressure with specific timelines and mandated state and/or agency standard.    
• Work independently in the absence of supervision.    
• Organize, plan and prioritize work.    
• The ability to tell when something is wrong or is likely to go wrong, then to either fix the problem or alert someone who can fix it.    
• Ability to tolerate exposure to evidence and testimony that may be disturbing, such as photographs of crime scenes and victims; evidence that may include syringes, drugs, weapons, and blood and unpleasant odors; defendant's and witnesses who may potentially be verbally abusive.    
• Ability to multi-task.

PHYSICAL REQUIREMENTS

The physical demands described are part of the essential functions of the job and must be met by the employee to successfully perform the job.

• Sitting and working at a computer for prolonged periods of time    
• Accessing file cabinets, storage systems, filing areas and/or rooms for the purpose of retrieving/filing documents    
• Going to other departments and/or offices on different floors and/or buildings throughout the day to deliver and retrieve files and other relevant paperwork. This may require the ability of be able to push and maneuver a cart with files in it.    
• Transporting/transferring/lifting and carrying files, documents and office supplies up to 25 lbs.    
• Standing, walking, squatting, bending, kneeling, stooping, stretching, climbing and reaching above shoulder level

WORK ENVIRONMENT

Work is performed within a busy office environment or courtroom. At times, it requires working under challenging conditions, handling a variety of personalities as well as internal/external customers. Work requires the employee to be able to handle diverse tasks simultaneously with frequent interruptions and distractions. Regular attendance and punctuality in reporting to work and returning from lunch and/or breaks in accordance with the Clerk's policies and adherence to established work schedule is required. Employees must be able to work overtime when needed including being available for shift and/or weekend work.

QUALIFICATIONS & SKILLS

Education: High School Diploma or GED required

Experience: Minimum of 6 months – 1 year of clerical, customer service, banking, paralegal, criminal justice or other related work experience.

Skills: Proficiency in Microsoft Word, Excel, and other court-related software programs as necessary.

Veteran's Preference applies