INFLECTION Account Manager - Customer Success Team Salary in the United States

GoodHire Customer Success Associates (CSAs) are responsible for developing relationships with customers that promote retention, loyalty to GoodHire and increasing spend through upsells. CSAs work closely with our largest customers to ensure they are satisfied with our products or services and aggressively address any dissatisfaction they encounter. GoodHire CSAs provide consultative advice to customers regarding their background screening needs. They are subject matter experts on our products and have a deep understanding of HR technology and hiring processes. They are responsible for suggesting strategic initiatives that support clients’ pre-employment screening needs. For over ten years, Inflection has sourced and analyzed billions of public records to create fair and innovative solutions to help companies make better and faster decisions about who they should hire and who they should trust. The Company’s flagship business, GoodHire, currently provides employment screening solutions to more than 80,000 companies across the US. Launched in 2013, GoodHire has consistently led the market with our intuitive, thoughtful, and user-focused designs. YOU BELIEVE WORK IS ABOUT MORE THAN JUST THE BOTTOM LINE We don’t want to just be good at what we do; we want to be good for the world. We’ve met rigorous standards of social and environmental performance, accountability, and transparency. We care about all stakeholders, including customers, employees, and the community. California Resident Privacy Notice