ROSE PEST SOLUTIONS Office Administration Salary in the United States

Description

Office Administration manages the day to day administrative activities within the branch. This individual will assist the branch manager with meeting the branch service and sales deadlines.

Responsibilities

• Manages day to day updates of the branch operating system
• Oversees and reviews all aspects of data entry and posting
• Daily focus on branch accounts receivable
• Customer scheduling
• Specializes in customer resolution and problem solving
• Reviews daily data entry, production and deposit
• Daily interaction with the Customer Care Center
• Assists Branch Manager in compiling accurate payroll data
• Maintains files and record keeping according to company guidelines
• Manages high volume of correspondence with internal and external customers
• Professional interaction and collaboration with service professionals, sales professionals, management, and corporate level employees
• Various other tasks approved by branch manager

Requirements

Qualifications

• 3+ years of Office Administration and customer service experience
• Ability to work independently with little supervision, as well as with a team
• Ability to work under pressure and meet deadlines
• Ability to positively communicate company initiatives and direction
• Excellent customer service, written and verbal communication skills
• Working knowledge of Microsoft Outlook, Word, Excel
• Excellent attention to detail and organizational skills
• High school diploma (required); Associates Degree preferred
• Superior communication and interpersonal skills required
• Friendly, polite customer service skills on the phone and in person
• Listen and respond to customers’ inquiries/complaints
• Efficient time management skills
• Familiarity with Account Receivables for daily payment processing
• Ability to reconcile payment & posting discrepancies
• Clerical skills for filing and organization
• Experience in collections management
• Familiarity with appointment scheduling
• Working conditions

Office Environment

• Sitting for long periods of time
• Physical requirements

Visual and auditory acuity and the ability to focus for long periods of time

Proud Equal Opportunity Employer