THUNDER VALLEY CASINO RESORT Buffet Host / Cashier Salary in the United States

Overview

Host / Cashier performs responsibilities in accordance with all company standards, policies, and procedures. He/she is responsible for greeting and seating guests; updating table status using the Host Alert system; operating cash registers processing multiple transactions; processing guest checks using the Info Genesis system; and updating and manage the wait list using the Host Alert system. This position requires extensive physical movement such as walking, stretching, pulling, and carrying.

Essential Functions

• Responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” Company-wide culture and demonstrating Thunder Valley Casino’s AAA Four Diamond Service Standards at all times.
• Greet guests at the entrance verbally with a warm welcome and inquiring about the number in their party.
• Seating parties evenly throughout open stations or, placing parties on a waiting list using established guidelines.
• Controlling the entrance area, organizing parties waiting to be seated.
• Updating table status using the Host Alert system.
• Updating open station status, station templates and assign servers to stations following the daily labor allocation sheet.
• Following established wait procedures using the host alert systems, informing the guest of the wait time and procedures with a friendly and professional greeting.
• Communicating with servers, bus persons and Management on room coordination.
• Processing guest checks following established procedures and proper tendering of transactions.
• Assist with the menu sign changing on the sneeze guards in between meal periods.
• Following established side work duties.
• Following established internal control procedures for obtaining banks, returning banks and non-cash paperwork drop.
• Answering telephones and providing accurate information.
• Bussing and resetting tables when needed.

Minimum Qualifications

• Any combination of education, training, or experience that provides the required knowledge, skills and abilities needed for the position.

• Ability to attend and pass Thunder Valley’s internal Alcohol Awareness training course; recognize guest intoxication.

• Must be at least 18 years of age.

If you feel that this position is a great match for your interests and skills, click the button above to apply.  Thank you again for considering joining the Thunder Valley Casino Resort team!