How much does an Account Manager(Greenwood Village, CO) make at companies like WASTE MANAGEMENT INC in the United States? The average salary for Account Manager(Greenwood Village, CO) at companies like WASTE MANAGEMENT INC in the United States is $71,742 as of March 26, 2024, but the range typically falls between $60,552 and $82,932. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities2
About WASTE MANAGEMENT INC
Browse other Companies in the Energy & Utilities Industry
View waste management inc Salary
Equal Opportunity Employer:
Minority/Female/Disability/Veteran
Waste Management (WM), a Fortune 250
company, is the leading provider of comprehensive waste and environmental
services in North America. We are strongly committed to a foundation of operating
excellence, professionalism and financial strength. WM serves nearly 25
million customers in residential, commercial, industrial and municipal markets
throughout North America through a network of collection operations, transfer
stations, landfills, recycling facilities and waste-based energy production
project.
Being number one means, WM invests
in our Sales teams’ success by providing access to state-of-the-art systems and
processes, industry-leading services and the best leadership in the business.
Our exceptional sales professionals help deliver satisfaction to our clients
throughout North America. If you are passionate about helping others and
seeking challenging and interesting employment, apply today!
I. Job Summary
Generates revenue growth by
utilizing a consultative selling approach in the retention of current Waste
Management customers. Manages existing business relationships in order to
achieve budgeted sales goals by developing and implementing sound retention
strategies, utilizing strong negotiation efforts to preserve business, and
securing contract agreements from previously non-contracted
customers. The Account Manager will “save, secure, and convert” by
handling all customer cancellation requests, providing ongoing education of
contract details to existing customers, and by obtaining customer contract
commitments during face-to-face interactions. All escalations for
customer service within the defined territory will be resolved through this
position.
II. Essential Duties and
Responsibilities
To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. Other minor duties may be assigned.
• Establishes and maintains a high
level of customer satisfaction. This includes meeting customer retention
goals. Communicates to and works with the Retention Manager to resolve
unique customer issues.
• Reduces lost accounts by diffusing
cancellation requests. Meets or exceeds sales call activity goals for
proactive account retention.
• Increases revenue and
profitability by executing sound plans on retention calls to improve the
customers’ service and/or profitability.
• Matches Waste Management services
with customer needs by demonstrating knowledge of customers, pricing and
competition; effectively communicates pricing and service strategies;
proactively engages other Waste Management business opportunities, referring
internally as appropriate.
• Effectively use Waste Management
sales productivity software tools (i.e. Prospect and Customer Database,
Proposal Program, Pricing Tools, etc.).
• Acquires in‑depth industry and
company knowledge in order to prepare complex proposals and make
recommendations on equipment optimization and leasing options.
• Proposes customer solutions that
are compliant with appropriate local, state and federal regulations.
• Updates and secures customer
service agreements.
• Ensures that Bucket 1, 2, and 3
customers have current signed written agreements on file and the appropriate
service agreement information is entered into MAS.
III. Qualifications
The requirements listed below are
representative of the qualifications necessary to perform the job.
A. Education and Experience
Education: Bachelor's Degree
(accredited) or in lieu of degree, High School Diploma or GED (accredited) and
4-years sales experience.
Experience: 3 years of work
experience (in addition to education requirement) in a non-consumer based
industrial sales, commercial sales, or service industry environment that
includes successfully converting customer cancellation requests in order to
maintain revenue levels. Internal requirements include 2-years proven success
in a Level 3 sales position.
This is a field-based position. This
position is eligible to participate in sales compensation and recognition
programs upon successful completion of sales orientation and/or training
programs.
B. Other Knowledge, Skills or
Abilities Required
Ability to convert customer
cancellation requests in order to maintain revenue levels, and/or complex negotiations
skills required. General Competencies:
Build Relationships
Communicate With Impact
Demonstrate Professionalism
Make Sound Decisions
Think Strategically
Produce Results
Know the Business
Influence and Negotiate
Manage Work/Time
Use Ethical Practices
Problem solving skills
Proficient with computer and
software applications
IV. Work Environment
Listed below are key points
regarding environmental demands and work environment of the
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions of the job.
Normal setting for this job
is: office setting and/or outside sales.
Benefits
At Waste Management, each eligible
employee receives a competitive total compensation package including Medical,
Dental, Vision, Life Insurance and Short Term Disability. As well as a
Stock Purchase Plan, Company match on 401K, and more! Our employees also
receive Paid Vacation, Holidays, and Personal Days. Please note that
benefits may vary by site.
Village Green - Cincinnati, OH
Account Manager - Huber Heights, OH
BLACKHAWK INDUSTRIAL OPERATING CO - Cincinnati, OH
Baxters North America Inc - Cincinnati, OH
Commercial Lines Assistant - Remote - Westlake Village, CA
Insurance Relief - Columbus, OH
Includes base and annual incentives
Salary.com's CompAnalyst platform offers: