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Call Center Rep Salary in the United States

How much does a Call Center Rep make in the United States? The salary range for a Call Center Rep job is from $37,006 to $49,555 per year in the United States. Click on the filter to check out Call Center Rep job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at March 26, 2024
$43,009
Per Year
The average salary for a Call Center Rep is $43,009
per Year in the United States.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$37,006
$43,009
Medium
$49,555

Highest Paying Cities for Call Center Rep in the United States

Call Center Rep salaries in the United States will pay differently by cities. Below following are the eight cities with the highest income for Call Center Rep jobs in the United States. The city with the highest salary is San Jose. Click on the Call Center Rep salary in cities you are interested in to view detailed job salary information.

States with Higher Salaries for Call Center Rep

The five states where Call Center Rep jobs get higher salaries in the United States are: District of Columbia, California, New Jersey, Alaska, and Massachusetts. Compared with the average salary of a Call Center Rep in the United States, the state of District of Columbia with the highest job income for this job. The second and third states are California and New Jersey respectively. The high or low salary paid to Call Center Rep by the US has a greater relationship with the demand for jobs and the cost of living.

How Much Do Similar Professions Get Paid in the United States?

There are some different titles for Call Center Rep jobs, and the job title of Call Center Rep will vary in different companies. The job title has a lot to do with the department and responsibilities, and the same job title will vary in different departments. The following list is the salary of jobs similar to Call Center Rep, start to view Call Center Rep-related jobs you are interested in.
Annuity Call Center Rep
Average salary
United States
$45,881
per Year
Technical Support Rep-Call Center
Average salary
United States
$62,566
per Year
Call Center Agent
Average salary
United States
$41,063
per Year
Call Center Associate
Average salary
United States
$44,967
per Year
Call Center Manager
Average salary
United States
$98,567
per Year
Call Center Representative
Average salary
United States
$50,468
per Year

How Much Should You Be Earning?

Get an estimated calculation of how much you should be earning and insight into your career options.

What Does a Call Center Rep Do?

A call center agent's job involves various responsibilities that ultimately lead to greater customer satisfaction.

December 22, 2021

Genesys Cloud CX is an inbound, outbound, and blended cloud call center solution with a heavy focus on customer personalization based on previous interactions and customer preference.

November 20, 2021

Though many cloud based call center platforms today offer multi-channel communication, like voice calls and SMS or voice and video calls, they may still use the term “call center software” to describe their products as the majority of the focus is on the business telephone system.

December 21, 2021

Call center agents need great verbal and written communication skills to interact with customers effectively.

December 20, 2021

Customer Relationship Management (CRM) integration allows users to connect third-party CRM tools to their call center software, eliminating the need for agents to juggle between apps to access key customer data.

December 19, 2021

The best call center software for your business will depend on factors like your industry, your current and future number of agents, your proposed call center type, the features you do (and don’t) need, and of course, your budget.

December 18, 2021

Most Common Benefits for Call Center Rep

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for a Call Center Rep
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Explore our personal salary report to know the Call Center Rep market value in the United States. And find out if any places are having a higher Call Center Rep salary.
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The highest Call Center Rep salary is $49,555, while the lowest is $37,006 in the United States.
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