Call Center Analyst Salaries in the United States
How Much Does a Call Center Analyst Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Analyst in the United States is $45,492.
While Salary.com is seeing that Call Center Analyst salary in the US can go up to $56,531
or down to $35,930, but most earn between $40,487 and $51,270.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Analyst
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Similar Job Salaries to Call Center Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Lukos
Call Center Call Analyst II
|
$62,599/yr
|
RANGE: $54,852 - $70,346
|
|
Debt Consultants Group
Call Center Quality Analyst
|
$66,841/yr
|
RANGE: $59,783 - $73,899
|
|
Hilton Grand Vacations
Call Center Operations Analyst
|
$59,541/yr
|
RANGE: $52,931 - $66,151
|
|
TEKsystems c/o Allegis Group
Call Center Analyst
|
$51,032/yr
|
RANGE: $46,180 - $55,884
|
|
PLS Financial Services, Inc.
Call Center Analyst
|
$57,837/yr
|
RANGE: $51,933 - $63,741
|
|
TEKsystems
Call Center Analyst
|
$55,286/yr
|
RANGE: $49,736 - $60,836
|
|
California Department of Health Care Services
Call Center Analyst
|
$60,358/yr
|
RANGE: $54,258 - $66,458
|
|
Clark Creative Solutions LLC
Bilingual Call Center Analyst
|
$58,864/yr
|
RANGE: $52,954 - $64,773
|
|
Providence Service
Call Center Analyst *Remote
|
$84,698/yr
|
RANGE: $75,044 - $94,351
|
|
Iron Bow Technologies
311 Call Center Analyst
|
$66,355/yr
|
RANGE: $58,712 - $73,997
|
What Does a Call Center Analyst Do?
Scheduling employees to maximize work/life balance and prioritize feedback and support in the call center can.
Updated December 22, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated December 22, 2021
In particular, the latest development in call center technologies includes the speech analysis software, a program that can detect minute changes in a speaker’s voice, thus adding a human element to your IVR or IVM system.
Updated December 22, 2021
Call centers can benefit any industry that interacts with customers over the phone. Examples include the following:.
Updated December 20, 2021
Call centers base their service levels on desired cost efficiencies and expectations for the customer experience.
Updated December 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Analyst Salaries
What is the average of a Call Center Analyst in the United States?
The Call Center Analyst salary range is from $40,487 to $51,270, and the average Call Center Analyst salary is $45,492/year in the United States.
The Call Center Analyst's salary will change in different locations.
Which location pays the highest Call Center Analyst salary in the United States?
The Call Center Analyst salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Call Center Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Analyst.
What is the growth rate of the Call Center Analyst's salary?
If you are thinking of becoming a Call Center Analyst or planning the next step in your career, find the detailed salary report of a Call Center Analyst.
Recent Salary Report
Below are the most recent Call Center Analyst salary reports. Employer name has been removed to protect anonymity.
$18
Hourly
A Call Center Analyst in Schenectady, NY reported making $18 per hour
Schenectady, NY
7,6 - 15,000 employees
Part-Time
Company - Public
$41,391
Yearly
A Call Center Analyst in Victorville, CA reported making $41,391 per year
Victorville, CA
100 - 200 employees
Full-Time
Company - Private
$48,181
Yearly
A Call Center Analyst in Huntsville, AL reported making $48,181 per year
Huntsville, AL
200 - 6 employees
Full-Time
Company - Private
$21
Hourly
A Call Center Analyst in Frankfort, KY reported making $21 per hour
Frankfort, KY
3,000 - 7,6 employees
Part-Time
Company - Public
$3,629
Monthly
A Call Center Analyst in Midland, TX reported making $3,629 per month
Midland, TX
1,000 - 3,000 employees
Full-Time
Company - Public
$42,642
Yearly
A Call Center Analyst in Nashville, TN reported making $42,642 per year
Nashville, TN
6 - 1,000 employees
Full-Time
Company - Private
