Call Center Specialist Salaries in the United States
How Much Does a Call Center Specialist Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Specialist in the United States is $42,949.
While Salary.com is seeing that Call Center Specialist salary in the US can go up to $54,447
or down to $32,681, but most earn between $37,575 and $48,967.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Specialist
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Similar Job Salaries to Call Center Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Union Health
CALL CENTER SPECIALIST-CALL CENTER
|
$47,833/yr
|
RANGE: $43,147 - $52,519
|
|
Champions Group Holdings
Call Center Specialist
|
$48,568/yr
|
RANGE: $43,730 - $53,407
|
|
Mindlance
call center nurse specialist
|
$104,668/yr
|
RANGE: $93,864 - $115,472
|
|
UHS
Call Center Specialist
|
$60,064/yr
|
RANGE: $54,038 - $66,089
|
|
LoanMart
Call Center Dialer Specialist
|
$70,903/yr
|
RANGE: $64,651 - $77,155
|
|
Powelson Consulting
Call Center Banker (Specialist)
|
$86,263/yr
|
RANGE: $76,870 - $95,656
|
|
Legal Brands, Inc.
Call Center Specialist
|
$34,210/yr
|
RANGE: $31,124 - $37,296
|
|
Premier Eye Associates
Call Center/Communication Specialist
|
$42,668/yr
|
RANGE: $39,134 - $46,203
|
|
Technogym
Technical Call Center Specialist
|
$84,897/yr
|
RANGE: $75,598 - $94,197
|
|
CCG Business Solutions, LLC
Call Center Specialist (banking)
|
$45,917/yr
|
RANGE: $41,273 - $50,561
|
What Does a Call Center Specialist Do?
Being an effective quality analyst for call centers is crucial because the reputation of the business process outsourcing (.
Updated December 22, 2021
Routing conditions can include any day of week, time of day, Brand Specialist availability, type of call and service needed.
Updated December 20, 2021
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Updated December 20, 2021
Brand Specialists are required to put themselves back into available states promptly after completing after-call work.
Updated December 19, 2021
A time in which a Brand Specialist performs tasks other than taking calls, such as sending emails or preparing paperwork.
Updated December 18, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Specialist Salaries
What is the average of a Call Center Specialist in the United States?
The Call Center Specialist salary range is from $37,575 to $48,967, and the average Call Center Specialist salary is $42,949/year in the United States.
The Call Center Specialist's salary will change in different locations.
Which location pays the highest Call Center Specialist salary in the United States?
The Call Center Specialist salary in San Jose, CA is $54,172
which is the highest in the US.
What kinds of reasons will influence the Call Center Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Specialist.
What is the growth rate of the Call Center Specialist's salary?
If you are thinking of becoming a Call Center Specialist or planning the next step in your career, find the detailed salary report of a Call Center Specialist.
Recent Salary Report
Below are the most recent Call Center Specialist salary reports. Employer name has been removed to protect anonymity.
$21
Hourly
A Call Center Specialist in Hutchinson, KS reported making $21 per hour
Hutchinson, KS
7,6 - 15,000 employees
Part-Time
Company - Public
$34,589
Yearly
A Call Center Specialist in Potomac, MD reported making $34,589 per year
Potomac, MD
6 - 1,000 employees
Full-Time
Company - Private
$26
Hourly
A Call Center Specialist in Union City, NJ reported making $26 per hour
Union City, NJ
3,000 - 7,6 employees
Part-Time
Company - Public
$38,097
Yearly
A Call Center Specialist in Waco, TX reported making $38,097 per year
Waco, TX
100 - 200 employees
Full-Time
Company - Private
$2,851
Monthly
A Call Center Specialist in Austin, TX reported making $2,851 per month
Austin, TX
1,000 - 3,000 employees
Full-Time
Company - Public
$49,843
Yearly
A Call Center Specialist in Brooklyn, NY reported making $49,843 per year
Brooklyn, NY
200 - 6 employees
Full-Time
Company - Private
