Salary AI Book a Demo

Call Center Manager Salary in the United States

How much does a Call Center Manager make in the United States?

As of September 01, 2026, the average salary for a Call Center Manager in the United States is $98,097 per year, which breaks down to an hourly rate of $47.

However, a Call Center Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $123,470
  • Majority Range (25th-75th percentile): $86,946 to $111,378
  • Entry-Level (10th percentile): $76,795
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Call Center Manager Salaries

A Call Center Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Call Center Manager Salaries?

Experience is a primary driver of a Call Center Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $65,882
  • Early Career (1-2 years): $97,120
  • Mid-Level (2-4 years): $143,166
  • Senior-Level (5-8 years): $178,052
  • Expert (over 8 years): $237,993
Levels Salary
Call Cent... Level Call Center Manager$65,882
Call Cent... Level Call Center Manager$97,120
Contact C... Level Call Center Manager$143,166
Contact C... Level Call Center Manager$178,052
SVP of Co... Level Call Center Manager$237,993
View as Graph

How Do Call Center Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Managers. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $108,612.
  • California: $108,200.
  • Massachusetts: $106,758.

Top Paying Cities for Call Center Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $123,729
  • San Francisco: $122,374
  • Oakland: $119,795

Call Center Manager Salary by Industry: Top Paying Sectors

For Call Center Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Call Center Manager as a support function rather than a direct revenue driver.

The top paying industries for a Call Center Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals$117,716$57.020%
Software & Networking$114,773$55.017%
Financial Services$112,811$54.015%
Energy & Utilities$109,868$53.012%
Biotechnology$107,906$52.010%

Call Center Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Center Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$86,946
Average $98,097/year
$111,378
$7,246
Average $8,175/month
$9,282
$1,672
Average $1,886/week
$2,142
$42
Average $47/hour
$54
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $111,378 $9,282 $2,142 $54
Average $98,097 $8,175 $1,886 $47
25th Percentile $86,946 $7,246 $1,672 $42

Most common benefits for Call Center Manager

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Call Center Manager

Here are companies hiring for Call Center Manager and their salaries, click below for more details.

Find Your Next Call Center Manager Job

Ready to take the next step in your career? Browse thousands of current Call Center Manager job openings on our job board. Use the search bar below to find your perfect match.

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

FAQ about Call Center Manager

1. What industry pays the highest salary for Call Center Manager?

The Pharmaceuticals industry offers the highest average compensation for Call Center Manager roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst