Bilingual Call Center Representative Salary in Massachusetts

How much does a Bilingual Call Center Representative make in Massachusetts?

As of July 01, 2026, the average salary for a Bilingual Call Center Representative in Massachusetts is $41,258 per year, which breaks down to an hourly rate of $20.

However, a Bilingual Call Center Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $48,022
  • Majority Range (25th-75th percentile): $37,719 to $44,798
  • Entry-Level (10th percentile): $34,497
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View as table View as graph 25% $37,719 10% $34,497 90% $48,022 75% $44,798 $41,258 50%(Median) Didn’t find job title? Click

Bilingual Call Center Representative Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $44,798 $3,733 $862 $22
Average $41,258 $3,438 $793 $20
25th Percentile $37,719 $3,143 $725 $18
Check out Bilingual Call Center Representative Job Openings in Massachusetts
Call Center Representative

Fyzical - North Andover, MA

Call Center Representative

Alphabe Insight - Lawrence, MA

Call Center Representative - Lawrence

Salem Hospital NSMC - Lawrence, MA

Call Center Customer Service Representative

Vtech Solution Inc - Canton, MA

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Key Factors That Influence Bilingual Call Center Representative Salaries

A Bilingual Call Center Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Bilingual Call Center Representative Salaries?

Experience is a primary driver of a Bilingual Call Center Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $40,997
  • Early Career (1-2 years): $46,244
  • Mid-Level (2-4 years): $54,142
  • Senior-Level (5-8 years): $60,507
  • Expert (over 8 years): $67,852
Levels Salary
Bilingual... Level Bilingual Call Center Representative$40,997
Customer ... Level Bilingual Call Center Representative$46,244
Customer ... Level Bilingual Call Center Representative$54,142
Customer ... Level Bilingual Call Center Representative$60,507
Customer ... Level Bilingual Call Center Representative$67,852
$40,997 0 yr
$46,244 < 2 yrs
$54,142 2-4 yrs
$60,507 5-8 yrs
$67,852 > 8 yrs
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What Am I Worth?

Top Paying Cities for Bilingual Call Center Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $39,107
  • Amherst: $39,393
  • Barre: $39,786

Bilingual Call Center Representative Salary by Industry: Top Paying Sectors

For Bilingual Call Center Representative roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Bilingual Call Center Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Bilingual Call Center Representative as a support function rather than a direct revenue driver.

The top paying industries for a Bilingual Call Center Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare$48,684$23.018%
Energy & Utilities$47,446$23.015%
Financial Services$45,383$22.010%
Insurance$45,383$22.010%
Pharmaceuticals$45,383$22.010%

Bilingual Call Center Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Bilingual Call Center Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$37,719
Average $41,258/year
$44,798
$3,143
Average $3,438/month
$3,733
$725
Average $793/week
$862
$18
Average $20/hour
$22
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $44,798 $3,733 $862 $22
Average $41,258 $3,438 $793 $20
25th Percentile $37,719 $3,143 $725 $18

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Cost of Living In Massachusetts

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