As of April 01, 2026, the average salary for a Customer Service Analyst in the United States is $56,063 per year, which breaks down to an hourly rate of $27.
However, a Customer Service Analyst's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Service Analyst Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $65,414 | $5,451 | $1,258 | $31 |
| Average | $56,063 | $4,672 | $1,078 | $27 |
| 25th Percentile | $50,539 | $4,212 | $972 | $24 |
Sherwin Williams - Gallipolis, OH
Sherwin Williams - Athens, OH
Waterway Carwash - Cleveland, OH
Modern Builders Supply - Puritas Park, OH
A Customer Service Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Service Analyst | $55,376 |
| Customer ... Level Customer Service Analyst | $70,383 |
| Customer ... Level Customer Service Analyst | $105,362 |
| Customer ... Level Customer Service Analyst | $126,084 |
| Customer ... Level Customer Service Analyst | $150,233 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Analysts. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Understanding how a Customer Service Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $65,414 | $5,451 | $1,258 | $31 |
| Average | $56,063 | $4,672 | $1,078 | $27 |
| 25th Percentile | $50,539 | $4,212 | $972 | $24 |
Salaries for a Customer Service Analyst can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $61,360 in 2023 to around $61,150 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Service Analyst salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $61,360 |
| 2024 | $61,495 |
| 2025 | $61,150 |
| 2026 |
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|
| 2027 |
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|
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Compensation PlanningHere are companies hiring for Customer Service Analyst and their salaries, click below for more details.
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Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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