Customer Service Analyst Salary in the United States
How much does a Customer Service Analyst make in the United States?
As of October 01, 2026, the average salary for a Customer Service Analyst in the United States is $56,074 per year, which breaks down to an hourly rate of $27.
However, a Customer Service Analyst's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $73,952
Majority Range (25th-75th percentile): $50,548 to $65,432
Key Factors That Influence Customer Service Analyst Salaries
A Customer Service Analyst's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location
and company size
can directly affect your earning potential.
How Experience Level Affects Customer Service Analyst Salaries?
Experience is a primary driver of a Customer Service Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
How Do Customer Service Analyst Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Analysts. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $70,726
San Francisco: $69,952
Oakland: $68,478
San Jose, CA$70,726
San Francisco, CA$69,952
Oakland, CA$68,478
New York, NY$64,563
Paramus, NJ$63,778
Queens Village, NY$63,775
Passaic, NJ$63,722
Bergenfield, NJ$63,717
Stamford, CT$63,594
Huntington, NY$63,571
Newark, NJ$63,156
Bridgeport, CT$63,038
Vallejo, CA$62,926
New Brunswick, NJ$62,904
Petaluma, CA$62,870
Middlesex, NJ$62,764
Somerset, NJ$62,725
Santa Cruz, CA$62,652
Boston, MA$62,310
Monterey, CA$62,113
Seattle, WA$61,984
Santa Rosa, CA$61,973
Los Angeles, CA$61,956
Juneau, AK$61,811
Washington, DC$61,749
Orange, CA$61,549
Santa Ana, CA$61,401
Long Beach, CA$61,345
Anaheim, CA$61,334
Anchorage, AK$61,306
Santa Maria, CA$61,138
Everett, WA$61,126
Danbury, CT$60,929
Bremerton, WA$60,852
Tacoma, WA$60,650
New Suffolk, NY$60,649
Sacramento, CA$60,633
Santa Barbara, CA$60,571
Trenton, NJ$60,510
San Diego, CA$60,510
Brockton, MA$60,448
Fairbanks, AK$60,311
Lompoc, CA$60,168
Lowell, MA$60,122
Ventura, CA$60,112
Nashua, NH$60,100
Stockton, CA$60,095
Modesto, CA$59,685
Poughkeepsie, NY$59,562
Olympia, WA$59,455
Kennewick, WA$59,455
New Haven, CT$59,433
Lawrence, MA$59,231
Hartford, CT$59,175
Riverside, CA$59,164
New Bedford, MA$59,108
Richland, WA$59,108
Bakersfield, CA$59,029
San Bernardino, CA$59,007
New Britain, CT$59,001
Atlantic City, NJ$59,001
New London, CT$58,979
Norwich, CT$58,962
Portsmouth, NH$58,951
Boulder, CO$58,832
Portland, OR$58,755
Worcester, MA$58,749
Minneapolis, MN$58,575
Philadelphia, PA$58,497
Honolulu, HI$58,312
Saint Paul, MN$58,285
Vineland, NJ$58,272
Providence, RI$58,110
Chicago, IL$57,947
Bellingham, WA$57,880
Springfield, MA$57,835
Baltimore, MD$57,818
Chico, CA$57,678
Pittsfield, MA$57,527
Manchester, NH$57,420
Spokane, WA$57,173
Denver, CO$57,168
Albany, NY$56,904
Troy, NY$56,882
Nassau, NY$56,822
Schenectady, NY$56,764
Wilmington, DE$56,719
Burlington, VT$56,641
Salem, OR$56,618
Portland, ME$56,444
Yakima, WA$56,388
Rochester, MN$56,214
Reno, NV$56,186
Fresno, CA$56,186
Milwaukee, WI$56,136
Detroit, MI$56,080
Ann Arbor, MI$56,070
Allentown, PA$56,063
Colorado Springs, CO$55,968
Syracuse, NY$55,940
Carson City, NV$55,940
Houston, TX$55,861
Eugene, OR$55,833
Gary, IN$55,766
Springfield, OR$55,721
Bismarck, ND$55,710
Galveston, TX$55,670
Medford, OR$55,586
Fort Collins, CO$55,564
Concord, NH$55,536
Austin, TX$55,519
Mesa, AZ$55,401
Reading, PA$55,396
Phoenix, AZ$55,390
Dallas, TX$55,373
Saint Cloud, MN$55,319
Madison, WI$55,244
Utica, NY$55,093
Rochester, NY$55,003
Des Moines, IA$54,998
Raleigh, NC$54,992
Atlanta, GA$54,908
Battle Creek, MI$54,891
Salt Lake City, UT$54,874
Lancaster, PA$54,790
Harrisburg, PA$54,712
Kansas City, MO$54,656
Champaign, IL$54,644
Kansas City, KS$54,644
Fort Worth, TX$54,639
Columbus, OH$54,629
Boca Raton, FL$54,616
Pittsburgh, PA$54,594
Richmond, VA$54,571
Indianapolis, IN$54,560
Cleveland, OH$54,555
Las Vegas, NV$54,487
Cincinnati, OH$54,487
Petersburg, VA$54,403
Huntsville, AL$54,319
Lansing, MI$54,282
Lebanon, PA$54,274
Pueblo, CO$54,269
Appleton, WI$54,252
Buffalo, NY$54,229
Dayton, OH$54,213
Racine, WI$54,201
Charlotte, NC$54,196
Saint Louis, MO$54,179
York, PA$54,145
Elkhart, IN$54,145
Gastonia, NC$54,135
Billings, MT$54,121
Beaumont, TX$54,106
Lorain, OH$54,095
Benton Harbor, MI$54,084
Toledo, OH$54,072
Binghamton, NY$54,044
Rock Hill, SC$54,039
Rockford, IL$54,011
Springfield, IL$53,988
Elyria, OH$53,983
Fargo, ND$53,983
Flagstaff, AZ$53,943
Fort Lauderdale, FL$53,910
Duluth, MN$53,876
Miami, FL$53,876
Cheyenne, WY$53,837
Grand Forks, ND$53,837
Bangor, ME$53,713
Cedar Rapids, IA$53,652
Durham, NC$53,628
Louisville, KY$53,624
Grand Rapids, MI$53,613
Hialeah, FL$53,607
Casper, WY$53,528
Scranton, PA$53,461
New Orleans, LA$53,444
Virginia Beach, VA$53,439
Akron, OH$53,411
Peoria, IL$53,338
Sarasota, FL$53,327
Nashville, TN$53,287
Omaha, NE$53,287
Green Bay, WI$53,287
Baton Rouge, LA$53,259
Charleston, SC$53,248
Jamestown, NY$53,220
Davenport, IA$53,220
Tucson, AZ$53,192
Saint Petersburg, FL$53,158
Tampa, FL$53,147
Evansville, IN$53,113
Port Arthur, TX$53,113
Bradenton, FL$53,091
Santa Fe, NM$52,990
Orlando, FL$52,889
Clearwater, FL$52,872
Canton, OH$52,755
La Crosse, WI$52,755
Albuquerque, NM$52,721
Newport News, VA$52,715
High Point, NC$52,699
Ogden, UT$52,676
Corpus Christi, TX$52,631
Norfolk, VA$52,598
Laramie, WY$52,598
Rock Island, IL$52,564
Saginaw, MI$52,553
Jacksonville, FL$52,547
Salisbury, NC$52,536
Boise, ID$52,525
Moline, IL$52,497
Fort Myers, FL$52,480
Memphis, TN$52,469
Tulsa, OK$52,441
Waterloo, IA$52,407
Spartanburg, SC$52,351
Lincoln, NE$52,323
Fort Wayne, IN$52,312
Provo, UT$52,306
Cedar Falls, IA$52,239
San Antonio, TX$52,216
Greensboro, NC$52,194
South Bend, IN$52,188
Savannah, GA$52,127
Muskegon, MI$52,104
Birmingham, AL$52,099
Winston Salem, NC$52,071
Lake Charles, LA$51,936
Anderson, IN$51,925
Lexington, KY$51,908
Augusta, GA$51,891
Greenville, SC$51,891
Lima, OH$51,846
Wichita, KS$51,841
Tuscaloosa, AL$51,841
Columbia, SC$51,790
Springfield, OH$51,779
Asheville, NC$51,689
Bloomington, IN$51,650
Knoxville, TN$51,448
Shreveport, LA$51,442
Wilmington, NC$51,370
Roanoke, VA$51,370
Topeka, KS$51,269
Frankfort, KY$51,262
Oklahoma City, OK$51,224
Chillicothe, OH$51,201
Longview, TX$51,196
Melbourne, FL$51,190
Sioux Falls, SD$51,100
Mobile, AL$51,095
Terre Haute, IN$51,072
Altoona, PA$51,039
Amarillo, TX$50,999
Killeen, TX$50,983
Fayetteville, AR$50,938
Chattanooga, TN$50,921
Sioux City, IA$50,871
Idaho Falls, ID$50,859
Lynchburg, VA$50,814
Gainesville, FL$50,742
Portsmouth, OH$50,714
Little Rock, AR$50,702
Lafayette, LA$50,680
Youngstown, OH$50,680
Daytona Beach, FL$50,646
Clarksville, TN$50,641
Pensacola, FL$50,635
Temple, TX$50,631
Hopkinsville, KY$50,467
Erie, PA$50,456
Florence, SC$50,433
Charleston, WV$50,343
Great Falls, MT$50,315
Macon, GA$50,237
Tallahassee, FL$50,231
Fayetteville, NC$50,220
Waco, TX$50,209
Helena, MT$50,170
Pine Bluff, AR$50,148
Vincennes, IN$50,080
Lubbock, TX$50,057
Alamogordo, NM$50,024
Twin Falls, ID$49,973
Rapid City, SD$49,957
Jackson, MS$49,856
Huntington, WV$49,852
Greenville, MS$49,850
Parkersburg, WV$49,793
Montgomery, AL$49,783
Wichita Falls, TX$49,727
Springfield, MO$49,727
Biloxi, MS$49,699
Monroe, LA$49,642
Johnstown, PA$49,603
Sumter, SC$49,581
Columbus, GA$49,575
Pascagoula, MS$49,469
Abilene, TX$49,469
Kingsport, TN$49,323
Albany, GA$49,323
Gulfport, MS$49,306
Alexandria, LA$49,121
Fort Smith, AR$48,981
El Paso, TX$48,829
Las Cruces, NM$48,577
Harlingen, TX$48,435
Pocatello, ID$48,426
Florence, AL$48,353
Brownsville, TX$48,342
Mcallen, TX$48,224
Dothan, AL$48,145
Columbus, MS$47,812
Altus, OK$47,551
Lawton, OK$47,444
Pierre, SD$47,243
Customer Service Analyst Salary by Industry: Top Paying Sectors
For Customer Service Analyst roles, the industry you choose can affect earning potential
by as much as 100% (the gap between the highest and lowest paying industries).
Data shows that the Aerospace & Defense and Business Services
sectors offer the strongest compensation, at 50% above the average.
In contrast, Customer Service Analyst positions in Biotechnology or Transportation typically offer lower base pay,
as these industries often view Customer Service Analyst as a support function rather than a direct revenue driver.
The top paying industry for a Customer Service Analyst
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Aerospace & Defense
$84,111
$40.0
50%
Customer Service Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Customer Service Analyst's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on October 01, 2026
$50,548
Average$56,074/year
$65,432
$4,212
Average$4,673/month
$5,453
$972
Average$1,078/week
$1,258
$24
Average$27/hour
$31
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$65,432
$5,453
$1,258
$31
Average
$56,074
$4,673
$1,078
$27
25th Percentile
$50,548
$4,212
$972
$24
Salaries of Jobs related to Customer Service Analyst
Salaries for a Customer Service Analyst can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $61,360 in 2023
to around $61,150 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Customer Service Analyst salary trends,
.
Average Annual Salary of Customer Service Analyst Over Time
$???
$61,360
$61,495
$61,150
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$61,360
2024
$61,495
2025
$61,150
2026
View More
2027
View More
Most common benefits for Customer Service Analyst
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Customer Service Analyst
Here are companies hiring for Customer Service Analyst and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Customer Service Analyst
1. What industry pays the highest salary for Customer Service Analyst?
The Aerospace & Defense industry offers the highest average compensation for Customer Service Analyst roles,
with salaries approximately 50% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
