Director of Customer Experience Salary in Springfield, Massachusetts

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How much does a Director of Customer Experience make in Springfield, MA? The average Director of Customer Experience salary in Springfield, MA is $222,826 as of April 24, 2024, but the salary range typically falls between $194,523 and $254,024. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for an Director of Customer Experience

$194,523 to $254,024

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Director of Customer Experience

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Job Openings for Director of Customer Experience in Springfield, MA

Director of Customer Experience and Special Projects

Abnormal Security - San Francisco , CA

As the Director of Customer Experience and Special Projects, you will play a pivotal role in shaping the future of our customer engagement strategy. Your primary responsibilities will involve ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 38 days ago

Director of Customer Delivery

Cayuse - Portland , OR

The Director of Customer Delivery is responsible for successfully onboarding customers through ... They play a pivotal role in shaping the customer experience and driving operational excellence from ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago

Director of Customer Operations

Scan.com - Atlanta , GA

... our Director of Customer Operations role for our Personal Injury division. You will be working ... You may have experience in running a large call-center operation. * You index highly on people ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago

Director of Customer Success

Terminal49, Inc - Berkeley , CA

Our Customer Success team coordinates the post-sale experience for Terminal 49 customers by driving ... This Director role will be responsible for up-leveling our CSM skillset and scaling our customer ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 18 days ago

Director of Customer Program Management

Group14 Technologies - Seattle , WA

The Director of Customer Program Management will manage our team of Program Managers to ensure the ... WHAT WE'RE LOOKING FOR : -Experience managing customer programs with automotive or battery ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 23 days ago

Director of Guest Experience

The Estate Yountville - Yountville , CA

DIRECTOR OF GUEST EXPERIENCE Yountville, CA Laying in the heart of Napa Valley, The Estate ... Exceptional customer service and problem-solving abilities, with a keen attention to detail

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 37 days ago

What does a Director of Customer Experience do?

Director of Customer Experience in Houston, TX

Lead the team that answers all incoming Customer Experience Team calls and emails promptly and manage them effectively and efficiently, with the overall goal of creating an excellent customer experience and industry leading customer service.

December 15, 2022

Change agent capable of applying analytics to build strategies that deliver exceptional customer experiences and partner with all levels of the organization to implement these strategies successfully.

March 27, 2023

Director of Customer Experience in Los Angeles, CA

Manage improvements in product design/UX - Manage the implementation & maintenance of the company’s technological tools/portal to optimize CX and increase conversion rates.

April 17, 2023

Director of Customer Experience in Marlborough, MA

Meets customer service center financial objectives by estimating requirements.

August 27, 2022

Maintains professional and technical knowledge by tracking emerging trends in customer service center operations management.

May 18, 2023

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About Springfield, Massachusetts

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

Understand the total compensation opportunity for a Director of Customer Experience, base salary plus other pay elements

Average Base Salary

Core compensation

194523

254024

222826

Average Total Cash Compensation

Includes base and annual incentives

224065

339356

273838

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Experience in Springfield, MA. The base salary for Director of Customer Experience ranges from $194,523 to $254,024 with the average base salary of $222,826. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $224,065 to $339,356 with the average total cash compensation of $273,838.

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194523

254024

About Springfield, Massachusetts Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United State....More

Springfield, Massachusetts area prices were up 1.6% from a year ago

Director of Customer Experience Salary in popular cities: Boston, Worcester, Lowell

Skills associated with Director of Customer Experience: Customer Service

Recently searched related titles: Strategic Accounts Director, Director Of National Accounts, Director Of Client Relations

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role