As of May 01, 2026, the average salary for a Director of Customer Experience in the United States is $206,015 per year, which breaks down to an hourly rate of $99.
However, a Director of Customer Experience's salary can vary significantly. Here’s a look at the typical salary range:
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Director of Customer Experience Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $229,752 | $19,146 | $4,418 | $110 |
| Average | $206,015 | $17,168 | $3,962 | $99 |
| 25th Percentile | $184,893 | $15,408 | $3,556 | $89 |
RH - West Jefferson, OH
Arhaus - Boston Heights, OH
Sky Nova, Inc - Cleveland, OH
Confidential - Columbus, OH
A Director of Customer Experience's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Director of Customer Experience's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Account M... Level Director of Customer Experience | $124,456 |
| Account M... Level Director of Customer Experience | $166,427 |
| Director ... Level Director of Customer Experience | $204,270 |
| VP of Acc... Level Director of Customer Experience | $239,195 |
| SVP of Ac... Level Director of Customer Experience | $300,750 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Director of Customer Experiences. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Understanding how a Director of Customer Experience's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $229,752 | $19,146 | $4,418 | $110 |
| Average | $206,015 | $17,168 | $3,962 | $99 |
| 25th Percentile | $184,893 | $15,408 | $3,556 | $89 |
Salaries for a Director of Customer Experience can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $170,841 in 2023 to around $165,793 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Director of Customer Experience salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $170,841 |
| 2024 | $166,073 |
| 2025 | $165,793 |
| 2026 |
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|
| 2027 |
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|
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Compensation PlanningHere are companies hiring for Director of Customer Experience and their salaries, click below for more details.
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