Help Desk Analyst Salary in Massachusetts

How much does a Help Desk Analyst make in Massachusetts?

As of June 01, 2026, the average salary for a Help Desk Analyst in Massachusetts is $74,962 per year, which breaks down to an hourly rate of $36.

However, a Help Desk Analyst's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $99,251
Majority Range (25th-75th percentile): $68,991 to $87,676
Entry-Level (10th percentile): $63,555

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Help Desk Analyst Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$87,676	$7,306	$1,686	$42
Average	$74,962	$6,247	$1,442	$36
25th Percentile	$68,991	$5,749	$1,327	$33

You may get higher pay by adjusting the following factors:

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Check out Help Desk Analyst Job Openings in Massachusetts

Information Technology Help Desk Technician

Dew Software - Boston, MA

Help Desk Specialist

INA Solution - Foxborough (Foxboro), MA

Help Desk Analyst

Polar Beverages - Worcester, MA

Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment

RG Vanderweil.com - Boston, MA

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Key Factors That Influence Help Desk Analyst Salaries

A Help Desk Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Help Desk Analyst Salaries?

Experience is a primary driver of a Help Desk Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $56,351
Early Career (1-2 years): $65,408
Mid-Level (2-4 years): $74,027
Senior-Level (5-8 years): $81,619
Expert (over 8 years): $91,703

Levels	Salary
Help Desk... Level Help Desk Analyst	$56,351
Help Desk... Level Help Desk Analyst	$65,408
Help Desk... Level Help Desk Analyst	$74,027
Help Desk... Level Help Desk Analyst	$81,619
Help Desk... Level Help Desk Analyst	$91,703

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What Am I Worth?

How Do Help Desk Analyst Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Help Desk Analysts. For example, consider the average annual salaries in these key locations:

District of Columbia: $76,264.
California: $75,974.
Massachusetts: $74,962.

District of Columbia $76,264 California $75,974 Massachusetts $74,962 Washington $74,686 New Jersey $74,659 Alaska $74,562 Connecticut $73,612 New York $73,226

Hawaii $71,993 Rhode Island $71,414 Maryland $71,022 Minnesota $70,485 Colorado $70,278 Illinois $70,209 Oregon $69,947 Delaware $69,754

New Hampshire $69,633 Virginia $69,362 Pennsylvania $68,570 Nevada $68,170 North Dakota $68,039 Michigan $67,833 Wisconsin $67,757 Vermont $67,605

Texas $67,185 Maine $67,158 Arizona $67,116 Ohio $67,068 Georgia $66,434 Indiana $66,118 Wyoming $66,056 Utah $65,959

Iowa $65,918 Kansas $65,587 Louisiana $65,491 North Carolina $65,456 Missouri $65,443 Florida $65,174 Montana $65,029 Nebraska $64,892

Kentucky $64,816 South Carolina $64,540 Tennessee $64,368 Idaho $64,299 New Mexico $63,796 Oklahoma $63,686 Alabama $63,280 South Dakota $62,598

Arkansas $62,226 West Virginia $62,026 Mississippi $61,427

Top Paying Cities for Help Desk Analysts

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $71,054
Amherst: $71,574
Barre: $72,289

Agawam, MA $71,054 Amherst, MA $71,574 Barre, MA $72,289 Belchertown, MA $71,507 Blandford, MA $71,373 Bondsville, MA $71,519 Brimfield, MA $71,907 Chester, MA $71,077

Chesterfield, MA $71,086 Chicopee, MA $71,045 Cummington, MA $70,894 Easthampton, MA $71,213 East Longmeadow, MA $71,096 East Otis, MA $71,386 Feeding Hills, MA $71,093 Gilbertville, MA $72,093

Goshen, MA $71,080 Granby, MA $71,233 Granville, MA $71,614 Hadley, MA $71,384 Hampden, MA $71,242 Hardwick, MA $72,133 Hatfield, MA $71,397 Haydenville, MA $71,310

Holyoke, MA $71,110 Huntington, MA $71,174 Leeds, MA $71,220 Leverett, MA $71,663 Ludlow, MA $71,176 Monson, MA $71,523 North Amherst, MA $71,525 Northampton, MA $71,270

Florence, MA $71,226 North Hatfield, MA $71,364 Oakham, MA $72,261 Palmer, MA $71,607 Plainfield, MA $70,871 Russell, MA $71,362 Shutesbury, MA $71,773 Southampton, MA $71,173

South Barre, MA $72,260 South Hadley, MA $71,193 Southwick, MA $71,347 Thorndike, MA $71,515 Three Rivers, MA $71,417 Wales, MA $71,843 Ware, MA $71,848 Warren, MA $71,963

West Chesterfield, MA $71,078 Westfield, MA $71,196 West Hatfield, MA $71,326 West Springfield, MA $71,049 West Warren, MA $71,857 Whately, MA $71,368 Wheelwright, MA $72,213 Wilbraham, MA $71,211

Williamsburg, MA $71,162 Woronoco, MA $71,290 Worthington, MA $70,931 Springfield, MA $71,043 Longmeadow, MA $71,067 Indian Orchard, MA $71,074 Pittsfield, MA $70,664 Adams, MA $70,590

Ashley Falls, MA $71,539 Becket, MA $70,862 Berkshire, MA $70,657 Cheshire, MA $70,635 Dalton, MA $70,664 Glendale, MA $70,687 Great Barrington, MA $71,142 Hinsdale, MA $70,719

Housatonic, MA $70,698 Lanesboro, MA $70,608 Lee, MA $70,737 Lenox, MA $70,650 Lenox Dale, MA $70,660 Middlefield, MA $70,778 Mill River, MA $71,364 Monterey, MA $71,129

North Adams, MA $70,554 North Egremont, MA $71,059 Otis, MA $71,193 Richmond, MA $70,588 Sandisfield, MA $71,558 Savoy, MA $70,719 Sheffield, MA $71,424 South Egremont, MA $71,285

Southfield, MA $71,592 South Lee, MA $70,800 Stockbridge, MA $70,651 Tyringham, MA $70,944 West Stockbridge, MA $70,603 Williamstown, MA $70,338 Windsor, MA $70,707 Greenfield, MA $71,477

Ashfield, MA $71,044 Athol, MA $72,320 Bernardston, MA $71,600 Buckland, MA $71,050 Charlemont, MA $70,907 Colrain, MA $71,343 Conway, MA $71,295 Deerfield, MA $71,459

Drury, MA $70,761 Erving, MA $71,851 Heath, MA $70,994 Lake Pleasant, MA $71,711 Millers Falls, MA $71,775 Monroe Bridge, MA $70,655 Montague, MA $71,681 Gill, MA $71,720

New Salem, MA $71,974 Northfield, MA $71,769 Orange, MA $72,078 Petersham, MA $72,272 Rowe, MA $70,798 Royalston, MA $72,130 Shelburne Falls, MA $71,262 South Deerfield, MA $71,418

Sunderland, MA $71,592 Turners Falls, MA $71,673 Warwick, MA $71,808 Wendell, MA $71,875 Wendell Depot, MA $71,899 Fitchburg, MA $72,813 Ashburnham, MA $72,590 Ashby, MA $72,796

Ayer, MA $73,444 Devens, MA $73,278 Baldwinville, MA $72,386 East Templeton, MA $72,464 Gardner, MA $72,543 Westminster, MA $72,550 Groton, MA $73,502 Harvard, MA $73,364

Hubbardston, MA $72,475 Leominster, MA $72,829 Littleton, MA $73,624 Lunenburg, MA $73,060 Pepperell, MA $73,488 Shirley, MA $73,268 Still River, MA $73,182 Templeton, MA $72,461

Townsend, MA $73,220 West Groton, MA $73,367 West Townsend, MA $73,052 Winchendon, MA $72,334 Winchendon Springs, MA $72,399 Auburn, MA $72,179 North Dartmouth, MA $72,607 South Dartmouth, MA $72,612

North Attleboro, MA $72,249 Plainville, MA $72,747 Attleboro Falls, MA $72,351 North Dighton, MA $72,510 Norton, MA $73,483 Raynham, MA $73,873 Raynham Center, MA $73,798 Rehoboth, MA $71,769

Rochester, MA $72,782 Seekonk, MA $71,439 Swansea, MA $71,901 Berkley, MA $72,855 Taunton, MA $73,288 Westport, MA $72,583 Westport Point, MA $72,575 Berlin, MA $72,696

Cataumet, MA $72,942 Blackstone, MA $72,415 Boylston, MA $72,299 Brookfield, MA $72,146 Charlton, MA $72,236 Charlton City, MA $72,238 Charlton Depot, MA $72,238 Clinton, MA $72,601

East Brookfield, MA $72,205 Douglas, MA $72,329 East Princeton, MA $72,477 Fiskdale, MA $72,115 Grafton, MA $72,262 Holden, MA $72,194 Holland, MA $71,997 Jefferson, MA $72,256

Lancaster, MA $72,945 Leicester, MA $72,185 Linwood, MA $72,444 Manchaug, MA $72,275 Millbury, MA $72,185 Millville, MA $72,366 New Braintree, MA $72,186 Northborough, MA $72,408

Northbridge, MA $72,421 North Brookfield, MA $72,209 North Grafton, MA $72,219 North Oxford, MA $72,213 North Uxbridge, MA $72,380 Oxford, MA $72,249 Princeton, MA $72,468 Rochdale, MA $72,191

Rutland, MA $72,300 Shrewsbury, MA $72,194 Southbridge, MA $72,221 South Grafton, MA $72,306 South Lancaster, MA $72,773 Spencer, MA $72,210 Sterling, MA $72,560 Sturbridge, MA $72,169

Upton, MA $72,508 Uxbridge, MA $72,402 Webster, MA $72,303 Dudley, MA $72,278 Westborough, MA $72,467 West Boylston, MA $72,269 West Brookfield, MA $72,068 West Millbury, MA $72,192

Whitinsville, MA $72,399 Sutton, MA $72,267 Worcester, MA $72,165 East Walpole, MA $74,425 Cherry Valley, MA $72,174 Paxton, MA $72,197 Framingham, MA $73,848 Village Of Nagog Woods, MA $73,727

Boxborough, MA $73,492 Acton, MA $73,725 Ashland, MA $73,399 Bedford, MA $74,030 Hanscom Afb, MA $74,433 Bolton, MA $73,073 Carlisle, MA $73,801 Concord, MA $73,986

Fayville, MA $73,264 Holliston, MA $73,380 Hopedale, MA $72,767 Hopkinton, MA $72,854 Hudson, MA $73,179 Marlborough, MA $73,059 Maynard, MA $73,702 Mendon, MA $72,636

Milford, MA $72,886 Natick, MA $74,754 Sherborn, MA $74,244 Southborough, MA $73,050 Foxboro, MA $73,835 Franklin, MA $73,046 Greenbush, MA $74,546 Green Harbor, MA $74,143

Hingham, MA $75,033 Hull, MA $75,789 Humarock, MA $74,236 Mansfield, MA $73,724 Marshfield, MA $74,183 Marshfield Hills, MA $74,307 Medfield, MA $74,391 Medway, MA $73,367

Millis, MA $73,913 Minot, MA $74,546 Norfolk, MA $73,698 North Marshfield, MA $74,143 North Scituate, MA $74,672 Norwell, MA $74,471 Norwood, MA $74,850 Ocean Bluff, MA $74,143

Scituate, MA $74,618 Sharon, MA $74,230 Sheldonville, MA $73,060 South Walpole, MA $73,960 Stoughton, MA $74,287 Walpole, MA $74,247 Westwood, MA $75,285 Wrentham, MA $73,048

Boston, MA $76,539 Roxbury, MA $76,534 Roxbury Crossing, MA $76,535 Dorchester, MA $76,513 Dorchester Center, MA $76,459 Mattapan, MA $76,411 Charlestown, MA $76,529 Jamaica Plain, MA $76,502

Roslindale, MA $76,397 West Roxbury, MA $76,284 Allston, MA $76,516 Brighton, MA $76,479 Hyde Park, MA $76,165 Readville, MA $76,120 Cambridge, MA $76,488 Somerville, MA $76,524

Malden, MA $76,373 Everett, MA $76,480 Chelsea, MA $76,489 Revere, MA $76,370 Winthrop, MA $76,438 Medford, MA $76,406 West Medford, MA $76,345 Quincy, MA $75,910

Melrose, MA $76,133 Stoneham, MA $75,782 Braintree, MA $75,111 Milton, MA $76,030 Milton Village, MA $76,277 Weymouth, MA $75,008 East Weymouth, MA $75,091 South Weymouth, MA $74,473

North Weymouth, MA $75,739 East Boston, MA $76,538 Brockton, MA $74,252 Avon, MA $74,285 Bridgewater, MA $74,086 Bryantville, MA $74,141 Carver, MA $73,382 Duxbury, MA $73,940

East Bridgewater, MA $74,226 Easton, MA $74,238 Elmwood, MA $74,194 Halifax, MA $74,073 Hanover, MA $74,316 Hanson, MA $74,177 Holbrook, MA $74,318 Middleboro, MA $73,290

Manomet, MA $73,506 Lakeville, MA $73,072 Monponsett, MA $74,098 Abington, MA $74,289 North Carver, MA $73,592 North Easton, MA $74,252 North Pembroke, MA $74,195 Pembroke, MA $74,163

Plymouth, MA $73,409 Kingston, MA $73,875 South Carver, MA $73,285 Plympton, MA $73,845 Randolph, MA $74,587 Rockland, MA $74,323 South Easton, MA $74,196 West Bridgewater, MA $74,247

White Horse Beach, MA $73,548 Whitman, MA $74,261 Lexington, MA $75,184 Brookline, MA $76,501 Brookline Village, MA $76,512 Waltham, MA $75,644 North Waltham, MA $76,066 New Town, MA $76,303

Babson Park, MA $75,625 Newton, MA $76,364 Newton Center, MA $76,313 Newtonville, MA $76,262 Newton Highlands, MA $76,246 Newton Lower Falls, MA $75,901 Newton Upper Falls, MA $76,158 West Newton, MA $76,139

Auburndale, MA $75,989 Chestnut Hill, MA $76,450 Waban, MA $76,107 Watertown, MA $76,429 Arlington, MA $76,240 Arlington Heights, MA $76,202 Belmont, MA $76,291 Waverley, MA $76,361

Wellesley Hills, MA $75,624 Wellesley, MA $75,353 Needham, MA $75,770 Weston, MA $75,315 Needham Heights, MA $76,034 Nonantum, MA $76,303 Buzzards Bay, MA $73,118 Lincoln, MA $74,730

Stow, MA $73,444 Sudbury, MA $74,038 Wayland, MA $74,664 Woodville, MA $72,797 Woburn, MA $75,102 Burlington, MA $74,416 Andover, MA $72,914 Billerica, MA $73,792

Chelmsford, MA $73,842 Dracut, MA $73,714 Dunstable, MA $73,683 Haverhill, MA $72,845 Georgetown, MA $72,964 Groveland, MA $72,892 Lawrence, MA $72,758 Methuen, MA $72,771

North Andover, MA $72,845 Lowell, MA $73,852 Merrimac, MA $72,809 North Billerica, MA $73,823 North Chelmsford, MA $73,833 North Reading, MA $73,568 Nutting Lake, MA $73,827 Pinehurst, MA $73,910

Reading, MA $74,283 Tewksbury, MA $73,570 Tyngsboro, MA $73,755 Wakefield, MA $75,195 West Boxford, MA $72,978 Westford, MA $73,760 Wilmington, MA $73,634 Winchester, MA $75,933

Lynn, MA $75,838 Saugus, MA $75,934 Swampscott, MA $75,471 Nahant, MA $76,063 Amesbury, MA $72,767 Beverly, MA $74,127 Boxford, MA $72,947 Byfield, MA $73,011

Danvers, MA $73,983 Essex, MA $73,557 Gloucester, MA $73,637 Hamilton, MA $73,700 Hathorne, MA $73,735 Chilmark, MA $72,842 East Falmouth, MA $72,977 East Sandwich, MA $73,287

East Wareham, MA $73,101 Edgartown, MA $73,070 Falmouth, MA $72,874 Woods Hole, MA $72,728 Menemsha, MA $72,868 Monument Beach, MA $72,993 Nantucket, MA $73,487 North Falmouth, MA $72,900

Oak Bluffs, MA $72,996 Onset, MA $73,011 Pocasset, MA $72,966 Sagamore, MA $73,222 Sagamore Beach, MA $73,257 Sandwich, MA $73,231 Siasconset, MA $73,411 Silver Beach, MA $72,867

Vineyard Haven, MA $72,924 Wareham, MA $72,950 West Chop, MA $72,944 West Falmouth, MA $72,854 West Tisbury, MA $72,904 West Wareham, MA $72,919 Hyannis, MA $73,541 Barnstable, MA $73,380

Brewster, MA $73,482 Centerville, MA $73,355 Chatham, MA $73,531 Cotuit, MA $73,207 Ipswich, MA $73,295 Cummaquid, MA $73,402 Lynnfield, MA $74,545 Manchester, MA $74,003

Marblehead, MA $74,876 Middleton, MA $73,412 Newburyport, MA $72,867 Newbury, MA $73,000 Salisbury, MA $72,713 Peabody, MA $74,656 Prides Crossing, MA $74,173 Rockport, MA $73,488

Rowley, MA $73,125 Salem, MA $74,632 South Hamilton, MA $73,581 Topsfield, MA $73,346 Wenham, MA $73,763 West Newbury, MA $72,891 Accord, MA $74,522 Bellingham, MA $72,747

Brant Rock, MA $73,994 Canton, MA $74,634 Cohasset, MA $75,020 Dedham, MA $75,907 Dover, MA $74,966 East Mansfield, MA $74,015 Dennis, MA $73,464 Dennis Port, MA $73,608

East Dennis, MA $73,409 Eastham, MA $73,382 East Orleans, MA $73,109 Forestdale, MA $73,133 Harwich, MA $73,544 Harwich Port, MA $73,577 Hyannis Port, MA $73,404 Marstons Mills, MA $73,274

Mashpee, MA $73,112 North Chatham, MA $73,517 North Eastham, MA $73,381 North Truro, MA $73,252 Orleans, MA $73,446 Osterville, MA $73,282 Provincetown, MA $73,365 South Chatham, MA $73,548

South Dennis, MA $73,548 South Harwich, MA $73,559 South Orleans, MA $73,470 South Wellfleet, MA $73,227 South Yarmouth, MA $73,589 Truro, MA $73,197 Wellfleet, MA $73,285 West Barnstable, MA $73,368

West Chatham, MA $73,542 West Dennis, MA $73,561 West Harwich, MA $73,579 West Hyannisport, MA $73,448 West Yarmouth, MA $73,530 Yarmouth Port, MA $73,495 Assonet, MA $72,674 Attleboro, MA $72,026

Chartley, MA $73,550 Cuttyhunk, MA $72,694 Dartmouth, MA $72,608 Dighton, MA $72,272 East Freetown, MA $72,689 East Taunton, MA $73,236 Fairhaven, MA $72,610 Fall River, MA $72,483

Somerset, MA $72,130 Marion, MA $72,768 Mattapoisett, MA $72,646 New Bedford, MA $72,606 Acushnet, MA $72,631

Help Desk Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Help Desk Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on June 01, 2026

$68,991

Average $74,962/year

$87,676

$5,749

Average $6,247/month

$7,306

$1,327

Average $1,442/week

$1,686

$33

Average $36/hour

$42

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$87,676	$7,306	$1,686	$42
Average	$74,962	$6,247	$1,442	$36
25th Percentile	$68,991	$5,749	$1,327	$33

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