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As of September 01, 2026, the average salary for a Help Desk Analyst in North Carolina is $65,486 per year, which breaks down to an hourly rate of $31.
However, a Help Desk Analyst's salary can vary significantly. Here’s a look at the typical salary range:
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Help Desk Analyst Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $76,592 | $6,383 | $1,473 | $37 |
| Average | $65,486 | $5,457 | $1,259 | $31 |
| 25th Percentile | $60,271 | $5,023 | $1,159 | $29 |
Intellibee - Raleigh, NC
Variety Wholesalers Inc - Henderson, NC
Judi Health - Charlotte, NC
First Bank - Wilmington, NC
A Help Desk Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Help Desk Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Help Desk Analyst | $49,211 |
| Help Desk... Level Help Desk Analyst | $57,133 |
| Help Desk... Level Help Desk Analyst | $64,669 |
| Help Desk... Level Help Desk Analyst | $71,291 |
| Help Desk... Level Help Desk Analyst | $80,089 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Help Desk Analysts. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Help Desk Analyst roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, Help Desk Analyst positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Help Desk Analyst as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $81,857 | $39.0 | 25% |
| Software & Networking | $81,857 | $39.0 | 25% |
| Energy & Utilities | $78,583 | $38.0 | 20% |
| Financial Services | $78,583 | $38.0 | 20% |
| Pharmaceuticals | $78,583 | $38.0 | 20% |
Understanding how a Help Desk Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $76,592 | $6,383 | $1,473 | $37 |
| Average | $65,486 | $5,457 | $1,259 | $31 |
| 25th Percentile | $60,271 | $5,023 | $1,159 | $29 |
Ready to take the next step in your career? Browse thousands of current Help Desk Analyst job openings on our job board. Use the search bar below to find your perfect match.
Contact Government Services, LLC
Charlotte, NC
Contact Government Services, LLC | Charlotte, NC
Job Description. Job Description. Senior Help Desk Technician. Employment Type: Full Time. Department: Help Desk. CGS seeks a Senior Help Desk Technician t... more
4 Days Ago
Saf-Gard Safety Shoe Co
Greensboro, NC
Saf-Gard Safety Shoe Co | Greensboro, NC
Job Description. Job Description. IT Help Desk Technician Greensboro, NC | Full-Time | IT | Saf-Gard Safety Shoe CompanyCelebrating over 40 years in busine... more
5 Days Ago
First Bank
Greensboro, NC
First Bank | Greensboro, NC
Job Description. Job Description. SUMMARY. The position of IT Help Desk Specialist serves as the front line support for Information Technology questions fr... more
6 Days Ago
First Bank
Asheville, NC
First Bank | Asheville, NC
Job Description. Job Description. SUMMARY. The position of IT Help Desk Specialist serves as the front line support for Information Technology questions fr... more
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Pyramid Consulting
Cary, NC
Pyramid Consulting | Cary, NC
Senior Help Desk TechnicianImmediate need for a talented Senior Help Desk Technician with experience in the Telecom Industry. This is a 6months contract op... more
7 Days Ago
Financial Independence Group, LLC
Cornelius, NC
Financial Independence Group, LLC | Cornelius, NC
Job Description. Job Description. WHO WE ARE. Financial Independence Group (FIG) is one of the nation’s largest Finance and Insurance Marketing Organizatio... more
7 Days Ago
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