It Help Desk Analyst Salaries in the United States
How Much Does an It Help Desk Analyst Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Help Desk Analyst in the United States is $59,044.
While Salary.com is seeing that It Help Desk Analyst salary in the US can go up to $71,211
or down to $47,339, but most earn between $52,917 and $65,412.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Analyst
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Similar Job Salaries to It Help Desk Analyst by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Lake Shore Cryotronics Inc
IT Help Desk Analyst
|
$66,709/yr
|
RANGE: $59,347 - $74,071
|
|
TEKsystems
IT Help Desk Analyst
|
$66,339/yr
|
RANGE: $59,018 - $73,660
|
|
InfoLogitech, Inc.
IT Help Desk Analyst
|
$58,551/yr
|
RANGE: $52,346 - $64,756
|
|
Innova Solutions, Inc
IT Help Desk Analyst
|
$67,744/yr
|
RANGE: $60,268 - $75,221
|
|
TEKsystems c/o Allegis Group
IT Help Desk Analyst
|
$66,339/yr
|
RANGE: $59,018 - $73,660
|
|
Expedite Technology Solutions
IT Help Desk Analyst
|
$67,141/yr
|
RANGE: $59,731 - $74,551
|
|
Lensa
IT Help Desk Analyst
|
$71,762/yr
|
RANGE: $63,843 - $79,682
|
|
Radiology Associates of North Texas, P.A.
IT Help Desk Analyst
|
$66,812/yr
|
RANGE: $59,439 - $74,185
|
What Does an It Help Desk Analyst Do?
Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zendesk, HEAT, FreshService or TrackIT.
Updated December 21, 2021
Keep in mind that industry certifications are important to help desk analyst career success, and can have a direct impact on a professional’s earning capacity.
Updated December 21, 2021
Help desk analysts working for software publishers and in banking tend to make the highest mean annual wages in this field.
Updated December 20, 2021
– help desk analysts must be able to communicate clearly via telephone, email, or chats and display strong listening skills to fully understand a customer’s issues and needs.
Updated December 20, 2021
A more experienced help desk analyst, such as a Tier 3 technician, will likely spend time training and coaching others in addition to solving more complex IT issues.
Updated December 20, 2021
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Explore JobArchitectFrequently Asked Questions About an It Help Desk Analyst Salaries
What is the average of an It Help Desk Analyst in the United States?
The It Help Desk Analyst salary range is from $52,917 to $65,412, and the average It Help Desk Analyst salary is $59,044/year in the United States.
The It Help Desk Analyst's salary will change in different locations.
Which location pays the highest It Help Desk Analyst salary in the United States?
The It Help Desk Analyst salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Help Desk Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Help Desk Analyst.
What is the growth rate of the It Help Desk Analyst's salary?
If you are thinking of becoming an It Help Desk Analyst or planning the next step in your career, find the detailed salary report of an It Help Desk Analyst.
Recent Salary Report
Below are the most recent It Help Desk Analyst salary reports. Employer name has been removed to protect anonymity.
$49,939
Yearly
An It Help Desk Analyst in New Britain, CT reported making $49,939 per year
New Britain, CT
200 - 6 employees
Full-Time
Company - Private
$24
Hourly
An It Help Desk Analyst in Lakewood, WA reported making $24 per hour
Lakewood, WA
3,000 - 7,6 employees
Part-Time
Company - Public
$49,513
Yearly
An It Help Desk Analyst in Auburn, ME reported making $49,513 per year
Auburn, ME
100 - 200 employees
Full-Time
Company - Private
$55,300
Yearly
An It Help Desk Analyst in Burnsville, MN reported making $55,300 per year
Burnsville, MN
6 - 1,000 employees
Full-Time
Company - Private
$25
Hourly
An It Help Desk Analyst in Monterey, CA reported making $25 per hour
Monterey, CA
7,6 - 15,000 employees
Part-Time
Company - Public
$4,722
Monthly
An It Help Desk Analyst in Sun Valley, NV reported making $4,722 per month
Sun Valley, NV
1,000 - 3,000 employees
Full-Time
Company - Public
