How Much Does an It Help Desk Analyst Make?

Updated November 27, 2023

Individually reported data submitted by users of our website

Low Confidence
$43,525/yr
Average Base Pay
Low $35,547
Average $43,525
High $52,774
The average salary for It Help Desk Analyst is $43,525 per year in the United States.

Related Job Titles to It Help Desk Analyst

IT Help Desk Manager
$112,400
US
Per Year
IT Help Desk Director
$179,500
US
Per Year
IT Help Desk Supervisor
$82,600
US
Per Year
Help Desk Analyst
$49,337
US
Per Year

Similar Job Salaries to It Help Desk Analyst by Company

FIND A SPECIFIC EMPLOYER
Loading results...
Company average base salary in (usd) range
Premier Comp Solutions
IT Help Desk Analyst
$79,864/yr
$66,920
$92,808
RANGE: $66,920 - $92,808
Palm Beach Atlantic University
IT Help Desk Analyst
$31,218/yr
$27,118
$35,319
RANGE: $27,118 - $35,319
An Automotive R&D Company
IT Help Desk Analyst
$122,926/yr
$108,863
$136,989
RANGE: $108,863 - $136,989
247hire
IT Help Desk Analyst
$98,325/yr
$88,067
$108,583
RANGE: $88,067 - $108,583
Commonwealth of VA Careers
IT Help Desk Analyst
$82,469/yr
$69,655
$95,283
RANGE: $69,655 - $95,283
American Business Solutions INC
IT Help Desk Analyst
$55,299/yr
$49,131
$61,467
RANGE: $49,131 - $61,467
Paradigm, Inc.
IT Help Desk Analyst
$61,354/yr
$53,834
$68,874
RANGE: $53,834 - $68,874
Zodiac Solutions
IT Help Desk Analyst
$73,912/yr
$60,962
$86,862
RANGE: $60,962 - $86,862
Welch Equipment
IT Help Desk Analyst
$89,798/yr
$76,722
$102,874
RANGE: $76,722 - $102,874
Berman & Rabin
IT Help Desk Analyst
$65,918/yr
$54,823
$77,012
RANGE: $54,823 - $77,012

What Does an It Help Desk Analyst Do?

Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zendesk, HEAT, FreshService or TrackIT.
Updated December 21, 2021
Keep in mind that industry certifications are important to help desk analyst career success, and can have a direct impact on a professional’s earning capacity.
Updated December 21, 2021
Help desk analysts working for software publishers and in banking tend to make the highest mean annual wages in this field.
Updated December 20, 2021
– help desk analysts must be able to communicate clearly via telephone, email, or chats and display strong listening skills to fully understand a customer’s issues and needs.
Updated December 20, 2021
A more experienced help desk analyst, such as a Tier 3 technician, will likely spend time training and coaching others in addition to solving more complex IT issues.
Updated December 20, 2021

Frequently Asked Questions About an It Help Desk Analyst Salaries

What is the average of an It Help Desk Analyst in the United States?

The It Help Desk Analyst salary range is from $35,547 to $52,774, and the average It Help Desk Analyst salary is $43,525/year in the United States. The It Help Desk Analyst's salary will change in different locations.

Which location pays the highest It Help Desk Analyst salary in the United States?

The It Help Desk Analyst salary in San Jose, CA is $54,624 which is the highest in the US.

What kinds of reasons will influence the It Help Desk Analyst's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of It Help Desk Analyst.

What is the growth rate of the It Help Desk Analyst's salary?

If you are thinking of becoming an It Help Desk Analyst or planning the next step in your career, find the detailed salary report of an It Help Desk Analyst.

Recent Salary Report

Below are the most recent It Help Desk Analyst salary reports. Employer name has been removed to protect anonymity.

$31,668 Yearly
An It Help Desk Analyst in New Britain, CT reported making $31,668 per year
New Britain, CT
200 - 6 employees
Full-Time
Company - Private
$16 Hourly
An It Help Desk Analyst in Lakewood, WA reported making $16 per hour
Lakewood, WA
3,000 - 7,6 employees
Part-Time
Company - Public
$31,114 Yearly
An It Help Desk Analyst in Auburn, ME reported making $31,114 per year
Auburn, ME
100 - 200 employees
Full-Time
Company - Private
$38,649 Yearly
An It Help Desk Analyst in Burnsville, MN reported making $38,649 per year
Burnsville, MN
6 - 1,000 employees
Full-Time
Company - Private
$17 Hourly
An It Help Desk Analyst in Monterey, CA reported making $17 per hour
Monterey, CA
7,6 - 15,000 employees
Part-Time
Company - Public
$3,369 Monthly
An It Help Desk Analyst in Sun Valley, NV reported making $3,369 per month
Sun Valley, NV
1,000 - 3,000 employees
Full-Time
Company - Public