It Help Desk Analyst Salary in the United States

How much does an It Help Desk Analyst make in the United States?

As of February 01, 2026, the average salary for an It Help Desk Analyst in the United States is $56,835 per year, which breaks down to an hourly rate of $27.

However, an It Help Desk Analyst's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $69,260
  • Majority Range (25th-75th percentile): $51,150 to $63,339
  • Entry-Level (10th percentile): $45,974
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View as table View as graph 25% $51,150 10% $45,974 90% $69,260 75% $63,339 $56,835 50%(Median) Didn’t find job title? Click

It Help Desk Analyst Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $63,339 $5,278 $1,218 $30
Average $56,835 $4,736 $1,093 $27
25th Percentile $51,150 $4,262 $984 $25
Check out It Help Desk Analyst Job Openings in the United States
Help Desk Lead in IT Operations

SAIC - SAN DIEGO, CA

Help Desk Analyst

IPTA - SAN ANTONIO, TX

Tier Help Desk Analyst

Chenega Corporation - ARLINGTON, VA

Help Desk Analyst

Plateau Grp DBA Plateau Software - FAIRFAX, VA

Search More It Help Desk Analyst Jobs in the United States

Key Factors That Influence It Help Desk Analyst Salaries

An It Help Desk Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects It Help Desk Analyst Salaries?

Experience is a primary driver of an It Help Desk Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $49,322
  • Early Career (1-2 years): $57,229
  • Mid-Level (2-4 years): $64,758
  • Senior-Level (5-8 years): $71,415
  • Expert (over 8 years): $80,252
Levels Salary
Help Desk... Level It Help Desk Analyst$49,322
It Help D... Level It Help Desk Analyst$57,229
Help Desk... Level It Help Desk Analyst$64,758
Help Desk... Level It Help Desk Analyst$71,415
Help Desk... Level It Help Desk Analyst$80,252
$49,322 0 yr
$57,229 < 2 yrs
$64,758 2-4 yrs
$71,415 5-8 yrs
$80,252 > 8 yrs
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What Am I Worth?

Top Paying Cities for It Help Desk Analysts

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $71,685
  • San Francisco: $70,981
  • Oakland: $69,406

What Skills Can Increase an It Help Desk Analyst's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 10.42% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Operating System (Mentioned in 3.31% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
  • Computer Systems (Mentioned in 1.99% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills Demand Percentage
Troubleshooting 10.42%
Operating System 3.31%
Computer Systems 1.99%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an It Help Desk Analyst's salary.
  • Insight: Can increase your salary by up to 8%.
  • Leadership: Can increase your salary by up to 5%.
  • Collaboration: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Insight
$61,381
8%
Leadership
$59,676
5%
Collaboration
$59,108
4%
Presentation
$59,108
4%
Flexibility
$58,540
3%
Analysis
$58,540
3%
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How Education impacts an It Help Desk Analyst's Salary?

Your level of education can impact your salary potential. While many It Help Desk Analysts enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an It Help Desk Analyst with a No Diploma is between $55,233 and $58,558).

It Help Desk Analyst Salaries by Degree Level

Typical Education for It Help Desk Analyst
Degree Level % of user with this level of education
No Diploma 1.0%
High School 28.8%
Associates 27.6%
Bachelors 39.3%
Masters 3.2%
Doctorate 0.1%
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It Help Desk Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an It Help Desk Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on February 01, 2026

Salary Trends for It Help Desk Analyst

Salaries for an It Help Desk Analyst can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $55,189 in 2023 to around $54,758 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of It Help Desk Analyst salary trends, .

Average Annual Salary of It Help Desk Analyst Over Time

2022
$???
2023
$55,189
2024
$55,081
2025
$54,758
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $55,189
2024 $55,081
2025 $54,758
2026
View More
2027
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Most common benefits for It Help Desk Analyst

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for It Help Desk Analyst

Here are companies hiring for It Help Desk Analyst and their salaries, click below for more details.

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Ready to take the next step in your career? Browse thousands of current It Help Desk Analyst job openings on our job board. Use the search bar below to find your perfect match.

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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