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As of August 01, 2026, the average salary for an IT Support Technician in Massachusetts is $56,497 per year, which breaks down to an hourly rate of $27.
However, an IT Support Technician's salary can vary significantly. Here’s a look at the typical salary range:
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IT Support Technician Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $61,292 | $5,108 | $1,179 | $29 |
| Average | $56,497 | $4,708 | $1,086 | $27 |
| 25th Percentile | $51,027 | $4,252 | $981 | $25 |
Coastal Career Academy - Fall River, MA
Systems Support Corporation - Marshfield, MA
Contact Government Services, LLC - Boston, MA
Nucar Southern New England - Norwood, MA
An IT Support Technician's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an IT Support Technician's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| IT Suppor... Level IT Support Technician | $56,145 |
| Help Desk... Level IT Support Technician | $65,179 |
| Help Desk... Level IT Support Technician | $73,773 |
| Help Desk... Level IT Support Technician | $81,330 |
| Help Desk... Level IT Support Technician | $91,372 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Support Technicians. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For IT Support Technician roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Aerospace & Defense sectors offer the strongest compensation, at 50% above the average. In contrast, IT Support Technician positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view IT Support Technician as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $84,746 | $41.0 | 50% |
Understanding how an IT Support Technician's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $61,292 | $5,108 | $1,179 | $29 |
| Average | $56,497 | $4,708 | $1,086 | $27 |
| 25th Percentile | $51,027 | $4,252 | $981 | $25 |
Ready to take the next step in your career? Browse thousands of current IT Support Technician job openings on our job board. Use the search bar below to find your perfect match.
Mondo
Somerville, MA
Mondo | Somerville, MA
Job Description. Job Description. Job Title. IT Support Engineer. Location-Type. Hybrid (Somerville, MA – 3 Days Onsite). Start Date Is. ASAP. Duration. 4–... more
7 Days Ago
IMedia Technology
Centerville, MA
IMedia Technology | Centerville, MA
Job Description. Job Description. Entry Level IT Support Specialist. Great opportunity for recent Computer Science college graduate looking for an onsite I... more
7 Days Ago
Thermo Fisher Scientific
Waltham, MA
Thermo Fisher Scientific | Waltham, MA
This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. P... more
7 Days Ago
General Dynamics Information Technology
Bedford, MA
General Dynamics Information Technology | Bedford, MA
Req ID: RQ212830Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI PolygraphPublic Trust/Other Required: NoneJob Family: Te... more
8 Days Ago
L Knife & Son, LLC
Kingston, MA
L Knife & Son, LLC | Kingston, MA
Job Description. Job Description. Responsibilities. Diagnose and resolve software issues, system errors, and general computer problems. Provide support for... more
10 Days Ago
BlackTree Technical Group, Inc.
Waltham, MA
BlackTree Technical Group, Inc. | Waltham, MA
Job Description. Job Description. IT Engineering Applications Support Technician (Contract). Position Summary. We are seeking an IT Engineering Application... more
10 Days Ago
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