ITSM Process Manager Salary in the United States

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How much does an ITSM Process Manager make in the United States? The average ITSM Process Manager salary in the United States is $145,095 as of March 26, 2024, but the salary range typically falls between $131,377 and $157,398. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a ITSM Process Manager

$131,377 to $157,398

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ITSM Process Manager

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Job Openings for ITSM Process Manager

ITSM Analyst

H2 Performance Consulting Corporation - Remote , OR

... creating process and tools integrations that will enable leaders to effectively plan, manage ... The ITSM Analyst responsibilities will include: · Establishes Information Technology Service ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 51 days ago

Change Manager

Five9 - San Ramon , CA

... change process and tool questions * Liaison between various operations teams and OSS team ... Solid experience using/administering ITSM tools (Remedyforce & JIRA preferred) * Excellent project ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

Staff Program Manager

Freshworks - Bellevue , WA

... ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support ... We are seeking an individual with strong communication skills, a passion for refining processes ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 45 days ago

IT Asset Manager

Irvine Technology Corporation - Redlands , CA

Position: IT Asset Manager Location: Redlands, CA (Onsite M-F) Relocation Assistance Provided ... Experience with ITIL and process optimization * Experience with ITSM, ITBM, ITAM, CMDB and related ...

LinkedIn - 47 days ago

IT Manager (Partially Remote)

Latitude, Inc. - Frederick , MD

In-depth knowledge of IT Service Management (ITSM/ITIL) strategies, process, policies, project management, budget management and best practices. Powered by JazzHR xCf9uQgIj0

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 50 days ago

Experienced Help Desk Manager

McMillan Consulting - Fresno , CA

Department Process Documentation and Improvement: * Document standard operating procedures (SOPs ... Familiarity with help desk ticketing systems and IT service management (ITSM) best practices

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 57 days ago

What does an ITSM Process Manager do?

ITSM Process Manager in Charlotte, NC

Function as the primary point of escalation for day-to-day process operations.

November 29, 2022

Set the direction for ongoing maturation of ITSM tool (ServiceNow) to ensure maximum effectiveness with respect to process execution and reporting capabilities.

January 20, 2023

Audit the process periodically to ensure compliance to policy and standards.

February 16, 2023

Provide guidance and direction to Service Management Center (SMC) staff who will assist with day-to-day process support activities.

March 22, 2023

Provide best-practice guidance to all teams around effective utilization of proactive Problem Management practices to support the reduction of recurring Incidents.

March 23, 2023

Evaluate Customer Satisfaction (CSAT) Survey results in order to identify and drive improvements to the end user experience.

March 31, 2023

Participate in regular and/or ad-hoc Sev 1 Problem Management reviews with senior Digital Technology leadership.

April 15, 2023

Participate in Major Incident post mortem reviews to help ensure successful handoff from Incident Management to Problem Management.

April 28, 2023

Manage and execute ITSM projects and related initiatives with little to no supervision.

May 18, 2023

ITSM Process Manager in Worcester, MA

Leading a small team of resources in the governance, support and maintenance of our Service Now Platform.

March 31, 2023

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Learn about

ITSM Process Manager Salary by State

Understand the total compensation opportunity for an ITSM Process Manager, base salary plus other pay elements

Average Base Salary

Core compensation

131377

157398

145095

Average Total Cash Compensation

Includes base and annual incentives

142469

175676

158628

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of ITSM Process Manager in the United States. The base salary for ITSM Process Manager ranges from $131,377 to $157,398 with the average base salary of $145,095. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $142,469 to $175,676 with the average total cash compensation of $158,628.

Discover how your pay is adjusted for skills, experience, and other factors

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For a real-time salary target, tell us more about your role in the four categories below.

131377

157398

Skills associated with ITSM Process Manager: Problem Management

Recently searched related titles: Head Of Media, Process Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to ITSM Process Manager : Operational Excellence Coach, Operational Excellence Consultant