Know your market value with insights across roles — from individual contributors to executive pay and overall company compensation trends.
Access a suite of powerful calculators to make data-driven career decisions.
Automate pay cycles, manage job architectures, and ensure pay equity with AI-powered compensation platforms.
Access validated salary benchmarks, labor market trends, and minimum wage data to stay competitive.
Participate in and purchase industry-specific salary surveys to obtain the most accurate, peer-reported pay data.
As of August 01, 2026, the average salary for an ITSM Process Manager in New York is $148,662 per year, which breaks down to an hourly rate of $71.
However, an ITSM Process Manager's salary can vary significantly. Here’s a look at the typical salary range:
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI-Powered HR
Smart Recruiting
ITSM Process Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $160,037 | $13,336 | $3,078 | $77 |
| Average | $148,662 | $12,388 | $2,859 | $71 |
| 25th Percentile | $140,306 | $11,692 | $2,698 | $67 |
Latham & Watkins - New York City, NY
Regional Transit Service - Rochester, NY
Crosby Brownlie Inc. - Rochester, NY
Craig Cody Co Inc - Garden City, NY
An ITSM Process Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an ITSM Process Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Process E... Level ITSM Process Manager | $114,144 |
| Process E... Level ITSM Process Manager | $139,523 |
| Process E... Level ITSM Process Manager | $121,722 |
| ITSM Proc... Level ITSM Process Manager | $147,825 |
| Process E... Level ITSM Process Manager | $190,067 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract ITSM Process Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For ITSM Process Manager roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Energy & Utilities sectors offer the strongest compensation, at 40% above the average. In contrast, ITSM Process Manager positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view ITSM Process Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $208,126 | $100.0 | 40% |
| Energy & Utilities | $193,260 | $93.0 | 30% |
| Software & Networking | $185,827 | $89.0 | 25% |
| Aerospace & Defense | $178,394 | $86.0 | 20% |
| Business Services | $163,528 | $79.0 | 10% |
Understanding how an ITSM Process Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $160,037 | $13,336 | $3,078 | $77 |
| Average | $148,662 | $12,388 | $2,859 | $71 |
| 25th Percentile | $140,306 | $11,692 | $2,698 | $67 |
Ready to take the next step in your career? Browse thousands of current ITSM Process Manager job openings on our job board. Use the search bar below to find your perfect match.
Staffing the Universe
New York City, NY
Staffing the Universe | New York City, NY
Business Process Project Manager (ARIS)Location:New York, New York 10004Duration:24 Month ContractPosition Job Description:The Program Delivery Program Man... more
4 Days Ago
Trov
New York City, NY
Trov | New York City, NY
Process Design Manager - Warehouse SolutionsOakland, Ca or Remote Responsibilities :Design and develop supply chain and warehouse solutions for new or exis... more
4 Days Ago
Binghamton University
Vestal, NY
Binghamton University | Vestal, NY
Job Description:Battery-NY is a new lithium battery technology development and prototyping center in New York's Southern Tier. Funded by the U.S. Economic ... more
4 Days Ago
All New York Process Servers Inc
Rochester, NY
All New York Process Servers Inc | Rochester, NY
Job Description. Job Description. All New York Process Servers is seeking an organized, detail-oriented, and customer-focused Office Manager to oversee the... more
8 Days Ago
PRI Technology
New York City, NY
PRI Technology | New York City, NY
A major firm in Midtown is seeking a Remote Talent Acquisition Project Manager for a six-month engagement.The ideal candidate will lead project implementat... more
6 Days Ago
Lexeo Therapeutics
New York, NY
Lexeo Therapeutics | New York, NY
Job Description. Job Description. Role Summary. The Senior Manager/Associate Director, MSAT/Process Characterization and Validation Readiness will lead AAV... more
8 Days Ago
Get a Salary Increase
Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings
Search thousands of open positions to find your next opportunity.
Adjust Employee Salary
Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs
Get the latest market price for benchmark jobs and jobs in your industry.
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Explore Cost of Living CalculatorSalary.com experts will help you thrive your workplaces.
Salary.com provides salary survey data for thousands of industry Jobs.
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary.com's CompAnalyst platform offers:
